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~subject:"Service quality"
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Service quality
Taiwan
26
Consumer behaviour
11
Konsumentenverhalten
11
Beziehungsmarketing
10
Dienstleistungsqualität
10
Relationship marketing
10
Customer satisfaction
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6
Brand image
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Markenimage
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6
Tourismus
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Ambidextrous organization
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Hotel industry
5
Hotellerie
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Job satisfaction
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Arbeitsleistung
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China
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Tourism destination
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Tourism industry
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Tourism marketing
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Tourismusmarketing
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Tourismuswirtschaft
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Chen, Ching-fu
9
Chang, Yu-chun
2
Kao, Ya-ling
2
Chen, Fu-shian
1
Cheng, Lee-ting
1
Chong, Terrence
1
Girish V. G.
1
Keeling, Debbie Isobel
1
Ruyter, Ko de
1
V. G., Girish
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Wu, Tsai-fang
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Yu, Ting
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Journal of air transport management
3
Tourism management : research, policies, practice
2
International journal of hospitality management
1
Journal of retailing and consumer services
1
Journal of vacation marketing
1
The service industries journal
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
10
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1
AI-chatbots on the services frontline addressing the challenges and opportunities of agency
Chong, Terrence
;
Yu, Ting
;
Keeling, Debbie Isobel
; …
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012666027
Saved in:
2
Antecedents and outcomes of use experience of airport service robot : the stimulus-organism-response (S-O-R) framework
Chen, Ching-fu
;
V. G., Girish
- In:
Journal of vacation marketing
29
(
2023
)
4
,
pp. 570-583
Persistent link: https://www.econbiz.de/10014382459
Saved in:
3
Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists
Chen, Ching-fu
;
Chen, Fu-shian
- In:
Tourism management : research, policies, practice
31
(
2010
)
1
,
pp. 29-35
Persistent link: https://www.econbiz.de/10003920491
Saved in:
4
A study on mobile phone service loyalty in Taiwan
Chen, Ching-fu
;
Cheng, Lee-ting
- In:
Total quality management & business excellence : an …
23
(
2012
)
7
,
pp. 807-819
Persistent link: https://www.econbiz.de/10009625464
Saved in:
5
Service needs of elderly air passengers
Chang, Yu-chun
;
Chen, Ching-fu
- In:
Journal of air transport management
18
(
2012
)
1
,
pp. 26-29
Persistent link: https://www.econbiz.de/10009701786
Saved in:
6
Overseas travel choice for persons with reduced mobility
Chang, Yu-chun
;
Chen, Ching-fu
- In:
Journal of air transport management
20
(
2012
),
pp. 43-45
Persistent link: https://www.econbiz.de/10009703848
Saved in:
7
Investigating the moderating effects of service climate on personality, motivation, social support, and performance among flight attendants
Chen, Ching-fu
;
Kao, Ya-ling
- In:
Tourism management : research, policies, practice
44
(
2014
),
pp. 58-66
Persistent link: https://www.econbiz.de/10010384256
Saved in:
8
Relationships between process quality, outcome quality, satisfaction, and behavioural intentions for online travel agencies : evidence from Taiwan
Chen, Ching-fu
;
Kao, Ya-ling
- In:
The service industries journal
30
(
2010
)
11/12
,
pp. 2081-2092
Persistent link: https://www.econbiz.de/10008759953
Saved in:
9
Exploring passenger preferences in airline service attributes : a note
Chen, Ching-fu
;
Wu, Tsai-fang
- In:
Journal of air transport management
15
(
2009
)
1
,
pp. 52-53
Persistent link: https://www.econbiz.de/10009523118
Saved in:
10
Investigating the use experience of restaurant service robots : the cognitive-affective-behavioral framework
Chen, Ching-fu
;
Girish V. G.
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014311479
Saved in:
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