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~subject:"Service quality"
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Service quality
Tipping behaviour
34
Trinkgeld
34
Consumer behaviour
24
Konsumentenverhalten
21
Gastronomie
15
Restaurant industry
15
Dienstleistungsqualität
13
Social norm
12
Soziale Norm
12
Tipping
12
Motivation
9
Social norms
9
USA
8
United States
7
Customer satisfaction
5
Service industry
5
Dienstleistung
4
Dienstleistungssektor
4
Kundenzufriedenheit
4
Pricing
4
Services
4
Theorie
4
Theory
4
tipping
4
Beziehungsmarketing
3
Consumer behavior
3
Leistungsentgelt
3
Performance pay
3
Personality psychology
3
Persönlichkeitspsychologie
3
Preis
3
Preismanagement
3
Price
3
Pricing strategy
3
Relationship marketing
3
Service gratuities
3
consumer behavior
3
Behavioral economics
2
Brand management
2
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13
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13
Aufsatz in Zeitschrift
13
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English
13
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Lynn, Michael
13
Bodvarsson, Örn B.
3
Kwortnik, Robert J.
2
Alexander, Damon
1
Boone, Christopher
1
Brewster, Zachary W.
1
Gibson, William A.
1
Jabbour, Patrick
1
Kim, Woo Gon
1
Luksetich, William A.
1
McCall, Michael K.
1
McDermott, Sherry
1
Sturman, Michael
1
Wang, Shuo
1
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International journal of hospitality management
4
Applied economics letters
2
Journal of economic psychology : research in economic psychology and behavioral economics
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Management science : journal of the Institute for Operations Research and the Management Sciences
1
The journal of socio-economics
1
The social science journal
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ECONIS (ZBW)
13
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1
The relationship between tipping and service quality : a comment on Bodvarsson and Gibson's article
Lynn, Michael
- In:
The social science journal
37
(
2000
)
1
,
pp. 131-135
Persistent link: https://www.econbiz.de/10001492768
Saved in:
2
Restaurant tips and service quality : a commentary of Bodvarsson, Luksetich and McDermott (2003)
Lynn, Michael
- In:
Applied economics letters
11
(
2004
)
15
,
pp. 975-978
Persistent link: https://www.econbiz.de/10002507490
Saved in:
3
Service sweethearting : an effective way to increase tips?
Lynn, Michael
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-4
Persistent link: https://www.econbiz.de/10014439935
Saved in:
4
Service gratuities and tipping : a motivational framework
Lynn, Michael
- In:
Journal of economic psychology : research in economic …
46
(
2015
),
pp. 74-88
Persistent link: https://www.econbiz.de/10011413157
Saved in:
5
Gratitude and gratuity : a meta-analysis of research on the service-tipping relationship
Lynn, Michael
;
McCall, Michael K.
- In:
The journal of socio-economics
29
(
2000
)
2
,
pp. 203-214
Persistent link: https://www.econbiz.de/10001500188
Saved in:
6
Restaurant tips and service quality : a reply to Lynn
Bodvarsson, Örn B.
- In:
Applied economics letters
12
(
2005
)
6
,
pp. 345-346
Persistent link: https://www.econbiz.de/10002840529
Saved in:
7
Who uses tips as a reward for service and when? : an examination of potential moderators of the service-tipping relationship
Lynn, Michael
;
Jabbour, Patrick
;
Kim, Woo Gon
- In:
Journal of economic psychology : research in economic …
33
(
2012
)
1
,
pp. 90-103
Persistent link: https://www.econbiz.de/10009488965
Saved in:
8
The effects of tipping policies on customer satisfaction : a test from the cruise industry
Lynn, Michael
;
Kwortnik, Robert J.
- In:
International journal of hospitality management
51
(
2015
),
pp. 15-18
Persistent link: https://www.econbiz.de/10011413939
Saved in:
9
The effects of service charges versus service-included pricing on deal perception
Wang, Shuo
;
Lynn, Michael
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
2
,
pp. 246-254
Persistent link: https://www.econbiz.de/10011645613
Saved in:
10
A within-restaurant analysis of changes in customer satisfaction following the introduction of service inclusive pricing or automatic service charges
Lynn, Michael
;
Brewster, Zachary W.
- In:
International journal of hospitality management
70
(
2018
),
pp. 9-15
Persistent link: https://www.econbiz.de/10011825956
Saved in:
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