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~subject:"Service quality"
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Determinants of quality manage...
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Service quality
Industrie
54,532
Manufacturing industries
40,991
Qualitätsmanagement
18,711
Quality management
17,039
Kenia
9,909
Kenya
9,417
Food industry
8,828
Ernährungsindustrie
8,825
Produktivität
6,764
Productivity
6,474
Deutschland
6,431
Theorie
5,759
Theory
5,711
USA
4,985
Germany
4,538
Innovation
4,529
Indien
4,286
United States
4,249
India
4,055
Unternehmenserfolg
3,891
Firm performance
3,863
Supply chain
3,571
Lieferkette
3,568
China
3,076
Dienstleistungsqualität
3,033
KMU
2,743
SME
2,740
Großbritannien
2,669
Welt
2,585
Ernährungssicherung
2,572
Food security
2,568
World
2,546
Product quality
2,522
Produktqualität
2,521
Technischer Fortschritt
2,518
Schätzung
2,494
Estimation
2,462
EU-Staaten
2,270
Innovationsmanagement
2,249
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Undetermined
1,205
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612
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87
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2,226
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808
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7
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2,026
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141
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Arbeitspapier
82
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82
Collection of articles of several authors
49
Sammelwerk
49
Conference paper
45
Konferenzbeitrag
45
Bibliografie enthalten
33
Bibliography included
33
Konferenzschrift
30
Case study
29
Fallstudie
29
Aufsatzsammlung
24
Amtsdruckschrift
20
Government document
20
Conference proceedings
18
research-article
11
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9
Textbook
9
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8
Handbuch
8
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4
Sammlung
4
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3
Nachschlagewerk
3
Ratgeber
3
Reference book
3
conceptual-paper
3
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2
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2
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English
2,686
German
361
Spanish
2
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1
French
1
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1
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1
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Bruhn, Manfred
32
Rahman, Zillur
14
Shahin, Arash
14
Talib, Faisal
14
Antony, Jiju
11
Schreier, Gerhard
11
McFadden, Kathleen L.
10
Cudney, Elizabeth A.
9
Dahlgaard-Park, Su Mi
9
Prybutok, Victor R.
9
Qureshi, M. N.
9
Tarí, Juan José
9
Dahlgaard, Jens Jörn
8
Marimon, Frederic
8
Medeiros, Denise Dumke de
8
Gupta, Ajay
7
Melo, Fagner José Coutinho de
7
Sachdeva, Anish
7
Zhang, Min
7
Abbott, Lawrence J.
6
Aobdia, Daniel
6
Chakraborty, Subhajit
6
Duflo, Esther
6
Dupas, Pascaline
6
Gandhi, Surjit Kumar
6
Gremyr, Ida
6
Kremer, Michael
6
Rust, Roland T.
6
Stauss, Bernd
6
Vrat, Prem
6
Awasthi, Anjali
5
Basu, Rana
5
Benkenstein, Martin
5
Bhola, Prabha
5
Chandrasekaran, Aravind
5
Che, Limei
5
Dwivedi, Yogesh K.
5
Elg, Mattias
5
Gotzamani, Katerina
5
Gowen, Charles, III.
5
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Hochschulrektorenkonferenz
19
OECD
8
IGI Global
7
European Commission / Joint Research Centre
6
European Organization for Quality Control
3
European Parliament / Directorate-General for Internal Policies of the Union
3
Springer Fachmedien Wiesbaden
3
Taylor and Francis.
3
World Bank
3
ACA
2
DAAD
2
ENQA
2
European Commission / Directorate-General for Research
2
Forum Bildung
2
Hongkong / Securities and Futures Commission
2
IT Service Management Forum Deutschland
2
National Bureau of Economic Research
2
Nomos Verlagsgesellschaft
2
Organisation for Economic Co-operation and Development
2
Springer-Verlag GmbH
2
Universität Potsdam
2
Verlag Dr. Kovač
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
Apprimus Verlag
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Aspen Systems Corporation
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesinstitut für Berufsbildung
1
California Agricultural Experiment Station
1
Center for Service Excellence
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe QM in der Öffentlichen Verwaltung
1
Deutscher Reisebüro-Verband
1
Deutsches Institut für Normung
1
Deutschland / Bundesregierung
1
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Published in...
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
94
International journal of productivity and quality management : IJPQM
74
The TQM journal : the international review of organizational improvement
69
International journal of quality & reliability management
66
Total quality management & business excellence
49
Quality management journal : QMJ
48
International journal of quality and service sciences
42
International journal of services and operations management
32
Auditing : a journal of practice & theory
29
Journal of health organization and management
24
Beiträge zur Hochschulpolitik
23
Health care management review : the journal for health care management research
21
International journal of production research
20
International journal of hospitality management
19
Managerial auditing journal
19
The accounting review : a publication of the American Accounting Association
17
Amfiteatru economic : an economic and business research periodical
16
Benchmarking : an international journal ; BIJ
16
Cogent business & management
16
International journal of business information systems : IJBIS
16
International journal of six sigma and competitive advantage : IJSSCA
16
The service industries journal
16
International journal of production economics
15
Journal of retailing and consumer services
15
European research studies
14
Service business
14
International journal of services and operations management : IJSOM
13
Journal of air transport management
13
Managing service quality : MSQ ; an international journal
12
Administrative Sciences : open access journal
11
Benchmarking : an international journal
11
International journal of services and standards
11
International journal of services, economics and management
11
Journal of business research : JBR
11
Industrial marketing management : the international journal for industrial and high-tech firms
10
International journal of auditing : IJA
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
Socio-economic planning sciences : the international journal of public sector decision-making
10
European journal of operational research : EJOR
9
International journal of contemporary hospitality management
9
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Source
All
ECONIS (ZBW)
3,023
Other ZBW resources
17
RePEc
1
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1
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1
Assessing the uptake of Industry 4.0 technologies : barriers to their adoption and impact on quality management aspects
Laskurain-Iturbe, Iker
;
Arana-Landin, German
; …
- In:
International journal of quality & reliability management
40
(
2023
)
10
,
pp. 2420-2442
Persistent link: https://www.econbiz.de/10014470789
Saved in:
2
Improving teacher effectiveness in the schools
kenya
: approaches to quality learning through cost-saving professional management
Makau, B. M.
-
1986
Persistent link: https://www.econbiz.de/10003530628
Saved in:
3
An assessment of the quality of services of
Kenya
Power (KP) Ltd in restoring supply after unplanned interruptions using statistical quality control
Odongo, George Yogo
;
Ngacho, Christopher
- In:
International journal of economics, finance and …
3
(
2015
)
3
,
pp. 194-203
Persistent link: https://www.econbiz.de/10011389704
Saved in:
4
Analysis of public procurement planning practices on provision of quality health care services at Nakuru Level V Hospital,
Kenya
Kingo'ri, Francis Mathenge
;
Kwasira, Josphat
- In:
Journal of investment and management : JIM
5
(
2016
)
5
,
pp. 51-63
Persistent link: https://www.econbiz.de/10011608066
Saved in:
5
Assessing the success of ICT's from a user perspective : case study of Coffee Research Foundation,
Kenya
Makoka, Michael W.
;
Ochieng, Daniel O.
- In:
Journal of management and strategy : JMS
5
(
2014
)
4
,
pp. 46-53
Persistent link: https://www.econbiz.de/10010440656
Saved in:
6
Effects of raw materials on the quality of catering services at daycare centers : a case of Nyeri Town Constituency in
Kenya
Kinyingi, Jacinta Wanjiku
-
2020
Persistent link: https://www.econbiz.de/10012211228
Saved in:
7
Technological innovation promoters, service quality practices and performance of SACCOs in
Kenya
: an integrative model
Otii, Leonard Omondi
;
Lawrence, Kenneth D.
;
Omondi, Humphrey
-
2020
Persistent link: https://www.econbiz.de/10012266518
Saved in:
8
Influence of continuous quality improvement on patients' satisfaction within hospitals in Nairobi,
Kenya
Ntwiga, Pamleila Nkirote
;
Muchara, Maina
;
Kiriri, Peter
-
2019
Persistent link: https://www.econbiz.de/10012146093
Saved in:
9
Quality health care strategies in the improvement of service delivery at the national referral hospitals in
Kenya
Owino, Douglas Odhiambo
;
Kinoti, Mary Wanjiru
- In:
DBA Africa management review
5
(
2015
)
2
,
pp. 222-235
Persistent link: https://www.econbiz.de/10012250739
Saved in:
10
What enhances service delivery in public hospitals in
Kenya
? : the role of total quality management practices
Wandie, Rebecca Wangare
;
Muathe, Stephen
-
2022
Persistent link: https://www.econbiz.de/10013445141
Saved in:
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