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Patient satisfaction scores and their relationship to hospital website quality measures
Ford, Eric W.; Huerta, Timothy R.; Diana, Mark L.; … - In: Health marketing quarterly 30 (2013) 4, pp. 334-348
Persistent link: https://www.econbiz.de/10010244736
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Social media : how hospital Facebook activity may influence patient satisfaction
Richter, Jason P.; Kazley, Abby Swanson - In: Health marketing quarterly 37 (2020) 1, pp. 1-9
Persistent link: https://www.econbiz.de/10012200165
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Examination of the relationship between management and clinician perception of patient safety climate and patient satisfaction
Mazurenko, Olena; Richter, Jason; Kazley, Abby Swanson; … - In: Health care management review : the journal for health … 44 (2019) 1, pp. 79-89
Persistent link: https://www.econbiz.de/10011982157
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Measuring patient satisfaction's relationship to hospital cost efficiency : can administrators make a difference?
Huerta, Timothy R.; Harle, Christopher A.; Ford, Eric W.; … - In: Health care management review : the journal for health … 41 (2016) 1, pp. 56-63
Persistent link: https://www.econbiz.de/10011421772
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Use of foreign-educated nurses and patient satisfaction in U.S. hospitals
Mazurenko, Olena; Menachemi, Nir - In: Health care management review : the journal for health … 41 (2016) 4, pp. 306-315
Persistent link: https://www.econbiz.de/10011591454