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Examining the antecedents and effects of hotel corporate reputation on customers' loyalty and citizenship behavior : an integrated framework
O'Connor, Peter; Assaker, Guy - In: Journal of hospitality marketing & management 31 (2022) 5, pp. 640-661
Persistent link: https://www.econbiz.de/10013327205
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Examining an integrated model of green image, perceived quality, satisfaction, trust, and loyalty in upscale hotels
Assaker, Guy; O'Connor, Peter; El Haddad, Rania - In: Journal of hospitality marketing & management 29 (2020) 8, pp. 934-955
Persistent link: https://www.econbiz.de/10012384382
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Hotel guests' revisit intentions post-COVID-19 : reexamining the role of service quality, CSR, and reputation while accounting for guests' trepidation
Assaker, Guy; O'Connor, Peter - In: Tourism analysis : an interdisciplinary tourism & … 28 (2023) 3, pp. 455-467
Persistent link: https://www.econbiz.de/10014423497
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The hierarchical effects of perceived quality on perceived value, satisfaction, and loyalty : empirical results from public, outdoor aquatic centres in Australia
Howat, Gary; Assaker, Guy - In: Sport management review 16 (2013) 3, pp. 268-284
Persistent link: https://www.econbiz.de/10009787481
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Outcome quality in participant sport and recreation service quality models : empirical results from public aquatic centres in Australia
Howat, Gary; Assaker, Guy - In: Sport management review 19 (2016) 5, pp. 520-535
Persistent link: https://www.econbiz.de/10011624397
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Re-examining the relationships among perceived quality, value, satisfaction, and destination loyalty : a higher-order structural model
Hallak, Rob; Assaker, Guy; El Haddad, Rania - In: Journal of vacation marketing : an international journal 24 (2018) 2, pp. 118-135
Persistent link: https://www.econbiz.de/10011876188