Similar Search Results

Evaluating service quality of express logistics service based on online reviews using LDA-LSTM

Hou, Jiahe; Liu, Weihua; Wang, Siyu; Tang, Ou - In: Journal of management science and engineering 9 (2024) 3, pp. 308-327

The quality of logistics services affects the performance and competitiveness of express logistics companies. Conventional evaluation methods of service quality are based on constructing a rating index system and then comprehensively evaluating the associated questionnaires and interviews. Such...

Persistent link: https://www.econbiz.de/10015077943

Customer no-show reduction in web-based appointment service : investigations of non-attendance behaviors

Hua, Ye; Che, Tong; Yang, Cheng; Hu, Miao - In: The service industries journal 44 (2024) 7/8, pp. 538-562

Persistent link: https://www.econbiz.de/10014551111

Service capability procurement decision in logistics service supply chain : a research under demand updating and quality guarantee

Liu, Weihua; Xie, Dong; Liu, Yang; Liu, Xiaoyan - In: International journal of production research 53 (2015) 2, pp. 488-510

Persistent link: https://www.econbiz.de/10010493884

Logistics service supply chain coordination mechanism : a perspective of customer experience level

Liu, Weihua; Liang, Yanjie; Wei, Wanying; Xie, Dong; … - In: European journal of industrial engineering : EJIE 15 (2021) 3, pp. 405-437

Persistent link: https://www.econbiz.de/10012594448

The impacts of logistics service integrator's overconfidence behaviour on supply chain decision under demand surge

Liu, Weihua; Wang, Di; Tang, Ou; Zhu, Donglei - In: European journal of industrial engineering : EJIE 12 (2018) 4, pp. 558-597

Persistent link: https://www.econbiz.de/10011977913

PCAOB inspection deficiencies and audit fees

Alam, Pervaiz; Cheng, Yang; Rickett, Laura K.; Skomra, … - In: The journal of corporate accounting & finance 35 (2024) 1, pp. 228-249

Persistent link: https://www.econbiz.de/10014472314