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Quality of work/life and service quality
Narang, Ritu; Singh, Smita - In: Innovations in services marketing and management : …, (pp. 265-290). 2014
Persistent link: https://www.econbiz.de/10010201155
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Exploring the effects of value co-creation strategies in event services on attendees' citizenship behaviors : the roles of customer empowerment and psychological ownership
Zhang, Xingyi; Singh, Smita; Li, Jing; Shao, Xiaolong - In: Journal of retailing and consumer services 76 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10014460864
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Consumers' perceived effectiveness of COVID-19 mitigation strategies in restaurants : what went well and what could we do better?
Xu, Yang; Singh, Smita; Olson, Eric D.; Jeong, EunHa - In: International journal of hospitality management 103 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013209271