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~subject:"Service quality"
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Service quality
Lieferkette
20
Supply chain
20
Quality management
17
Qualitätsmanagement
17
Risikomanagement
15
Risk management
15
Dienstleistungsqualität
8
Firm performance
8
Unternehmenserfolg
8
Disruption management
7
Störungsmanagement
7
Innovation
6
Product quality
6
Produktqualität
6
Award
5
Preisverleihung
5
Project management
5
Projektmanagement
5
Supply chain resilience
5
USA
5
United States
5
Airline
4
Entrepreneurship
4
Entrepreneurship approach
4
Erdölindustrie
4
Fluggesellschaft
4
Innovation management
4
Innovationsmanagement
4
Inventory model
4
Lagerhaltungsmodell
4
Lieferantenmanagement
4
Logistics
4
Logistik
4
Malcolm Baldrige National Quality Award (MBNQA)
4
Oil industry
4
Structural equation model
4
Strukturgleichungsmodell
4
Supplier relationship management
4
Supply risk
4
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8
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8
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English
8
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Parast, Mahour Mellat
8
Golmohammadi, Davood
3
Safari, Arsalan
3
Fini, Elham Ellie H.
1
Gölgeci, Ismail
1
Sanders, Nada R.
1
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IEEE transactions on engineering management : EM
2
IEEE transactions on engineering management : EM ; a publication of the IEEE Engineering Management Society
2
International journal of production economics
1
International journal of quality & reliability management
1
Managing service quality : MSQ ; an international journal
1
Operations management research : OMR ; advancing practice through theory
1
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ECONIS (ZBW)
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1
An institutional theory of quality outcomes in strategic supply chain partnership
Parast, Mahour Mellat
- In:
International journal of quality & reliability management
32
(
2015
)
4
,
pp. 346-360
Persistent link: https://www.econbiz.de/10011305184
Saved in:
2
Quality management in healthcare organizations : empirical evidence from the baldrige data
Parast, Mahour Mellat
;
Golmohammadi, Davood
- In:
International journal of production economics
216
(
2019
),
pp. 133-144
Persistent link: https://www.econbiz.de/10012106759
Saved in:
3
The impact of firm size and business strategy on response to service disruptions : evidence from the U.S. domestic airline industry
Parast, Mahour Mellat
;
Golmohammadi, Davood
- In:
IEEE transactions on engineering management : EM
69
(
2022
)
5
,
pp. 1944-1957
Persistent link: https://www.econbiz.de/10013431064
Saved in:
4
Do quality and business excellence models improve quality and operational results in educational organizations? : a repeated cross-sectional analysis
Parast, Mahour Mellat
;
Safari, Arsalan
- In:
Operations management research : OMR ; advancing …
16
(
2023
)
2
,
pp. 868-886
Persistent link: https://www.econbiz.de/10014330383
Saved in:
5
The impact of service failures on firm profitability : integrating machine learning and statistical modeling
Golmohammadi, Davood
;
Parast, Mahour Mellat
;
Sanders, …
- In:
IEEE transactions on engineering management : EM
69
(
2022
)
6,1
,
pp. 3038-3052
Persistent link: https://www.econbiz.de/10013542836
Saved in:
6
Improving quality and operational performance of service organizations : an empirical analysis using repeated cross-sectional data of U.S. firms
Parast, Mahour Mellat
;
Safari, Arsalan
- In:
IEEE transactions on engineering management : EM ; a …
71
(
2024
),
pp. 656-670
Persistent link: https://www.econbiz.de/10015404983
Saved in:
7
A comparative assessment of quality management practices in manufacturing firms and service firms : a repeated cross-sectional analysis
Parast, Mahour Mellat
;
Safari, Arsalan
;
Gölgeci, Ismail
- In:
IEEE transactions on engineering management : EM ; a …
71
(
2024
),
pp. 4676-4691
Persistent link: https://www.econbiz.de/10015407995
Saved in:
8
The effect of productivity and quality on profitability in US airline industry : an empirical investigation
Parast, Mahour Mellat
;
Fini, Elham Ellie H.
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
5
,
pp. 458-474
Persistent link: https://www.econbiz.de/10008662229
Saved in:
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