A comparative assessment of quality management practices in manufacturing firms and service firms : a repeated cross-sectional analysis
Mahour M. Parast, Arsalan Safari, and Ismail Gölgeci
| Year of publication: |
2024
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|---|---|
| Authors: | Parast, Mahour Mellat ; Safari, Arsalan ; Gölgeci, Ismail |
| Published in: |
IEEE transactions on engineering management : EM ; a publication of the IEEE Engineering Management Society. - New York, NY : IEEE, ISSN 1558-0040, ZDB-ID 2021741-9. - Vol. 71.2024, p. 4676-4691
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| Subject: | Baldrige | manufacturing | quality management | quality outcomes | service | Qualitätsmanagement | Quality management | Industrie | Manufacturing industries | Dienstleistungssektor | Service industry | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1109/TEM.2022.3221851 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015407995