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Critical factors for effective implementation of ISO 9001 in SME service companies
Psomas, Evangelos L.; Fotopoulos, Christos V.; … - In: Managing service quality : MSQ ; an international journal 20 (2010) 5, pp. 440-457
Persistent link: https://www.econbiz.de/10008662233
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The impact of quality management systems on the performance of manufacturing firms
Kafetzopoulos, Dimitrios P.; Psomas, Evangelos L.; … - In: International journal of quality & reliability management 32 (2015) 4, pp. 381-399
Persistent link: https://www.econbiz.de/10011305178
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A meta analysis of ISO 9001:2000 research - findings and future research proposals
Psomas, Evangelos L.; Fotopoulos, Christos V. - In: International journal of quality and service sciences 1 (2009) 2, pp. 128-144
Persistent link: https://www.econbiz.de/10003915358