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Why be first if it doesn't pay? : the case of early adopters of C-TPAT supply chain security certification

Ni, John Z.; Melnyk, Steve A.; Ritchie, William J.; … - In: International journal of operations & production … 36 (2016) 10, pp. 1161-1181

Persistent link: https://www.econbiz.de/10011550797

The effectiveness of ISO 9001-based healthcare accreditation surveyors and standards on hospital performance outcomes : a balanced scorecard perspective

Ritchie, William J.; Ni, John; Stark, Eric M.; Melnyk, … - In: Quality management journal : QMJ 26 (2019) 4, pp. 162-173

Persistent link: https://www.econbiz.de/10012309559

When a dominant certified management standard is replaced : theoretical insights from the American hospital field

Melnyk, Steven Alexander; Ritchie, William J.; Stark, Eric - In: International journal of operations & production management 43 (2023) 12, pp. 2031-2054

Persistent link: https://www.econbiz.de/10014468324

Navigating the myriad of corporate quality standards : a CSR and stakeholder perspective

Ritchie, William J.; Gallagher, Scott; Melnyk, Steven A.; … - In: International journal of corporate social … 9 (2024) 1, pp. 1-13

Quality standards (QS) (e.g., ISO 9001) play an important role in assuring the quality of goods and services for organizational stakeholders on a global scale. Recent work has highlighted the role of QS in communicating corporate social responsibility (CSR) practices to a firm's stakeholders...

Persistent link: https://www.econbiz.de/10015372728