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Encounter-based antecedents of e-customer citizenship behaviors
Anaza, Nwamaka A.; Zhao, Jing - In: The journal of services marketing 27 (2013) 2, pp. 130-140
Persistent link: https://www.econbiz.de/10009747186
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Developing our understanding of patronizing frontline employees
Anaza, Nwamaka A.; Rutherford, Brian N. - In: Managing service quality : MSQ ; an international journal 22 (2012) 4, pp. 340-358
Persistent link: https://www.econbiz.de/10009581806
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Big names and small price tags : an analysis of celebrity endorsement on consumers' perceptions of price, quality, and intent to purchase
Bennett, Delancy H. S.; Anaza, Nwamaka A.; Andonova, Yana - In: Journal of marketing theory and practice : JMTP 30 (2022) 2, pp. 154-171
Persistent link: https://www.econbiz.de/10013358762
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Resistance and risk : examining the effects of message cues in encouraging end-of-life planning
Kemp, Elyria; Kopp, Steven W. - In: Journal of public policy & marketing : JPP & M ; an … 30 (2011) 1, pp. 100-109
Persistent link: https://www.econbiz.de/10009234735
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Healthy brands : establishing brand credibility, commitment and connection among consumers
Kemp, Elyria; Bui, M̃y - In: The journal of consumer marketing 28 (2011) 6, pp. 429-437
Persistent link: https://www.econbiz.de/10009407564
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Paying the piper : performing rights organizations and their role in the retail function
Kemp, Elyria; Natesan, Chinna; Borders, Aberdeen Leila; … - In: Journal of retailing and consumer services 18 (2011) 5, pp. 430-437
Persistent link: https://www.econbiz.de/10009300068
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Eating their feelings : examining emotional eating in at-risk groups in the United States
Kemp, Elyria; Bui, M̃y; Grier, Sonya - In: Journal of consumer policy : consumer issues in law, … 34 (2011) 2, pp. 211-229
Persistent link: https://www.econbiz.de/10009306455
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Paying the piper : performing rights organizations and their role in the retail function
Kemp, Elyria; Natesan, Chinna; Borders, Aberdeen Leila; … - In: Journal of retailing and consumer services 18 (2011) 6, pp. 492-499
Persistent link: https://www.econbiz.de/10009375665
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Take this job and shove it : examining the influence of role stressors and emotional exhaustion on organizational commitment and identification in professional truck drivers
Kemp, Elyria; Kopp, Steven W.; Kemp, Eramus C. - In: Journal of business logistics : JBL 34 (2013) 1, pp. 33-45
Persistent link: https://www.econbiz.de/10009741884
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Sales manager support : fostering emotional health in salespeople
Kemp, Elyria; Borders, Aberdeen Leila; Ricks, Joe M. <Jr.> - In: European journal of marketing : EJM 47 (2013) 3/4, pp. 635-654
Persistent link: https://www.econbiz.de/10009733003