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McGraw-Hill/Irwin series : Operations and decision sciences
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ECONIS (ZBW)
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Production and operations management : a life cycle approach
Chase, Richard B.
;
Aquilano, Nicholas J.
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1985
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4. ed
Persistent link: https://www.econbiz.de/10000697396
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Fundamentals of operations management
Davis, Mark M.
;
Aquilano, Nicholas J.
;
Chase, Richard B.
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2003
-
4. ed., internat. ed
Persistent link: https://www.econbiz.de/10001664420
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The customer service solution : managing emotions, trust, and control to win your customer's business
Dasu, Sriram
;
Chase, Richard B.
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2013
Persistent link: https://www.econbiz.de/10013469204
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