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Service quality and customers'...
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Welt
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31
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18
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Doppelhofer, Gernot
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43
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Palgrave Macmillan Studies in Banking and Financial Institutions
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Finance India : the quarterly journal of Indian Institute of Finance
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Foreign trade review : quarterly journal of Indian Institute of Foreign Trade
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International journal of economics and financial issues : IJEFI
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ECONIS (ZBW)
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EconStor
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1
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1
Global service quality of business-to-consumer electronic-commerce
Shareef, Mahmud Akhter
;
Kumar, Vinod
;
Dwivedi, Yogesh K.
; …
- In:
International journal of Indian culture and business …
8
(
2014
)
1
,
pp. 1-34
Persistent link: https://www.econbiz.de/10010400980
Saved in:
2
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
Gouthier, Matthias
(
ed.
);
Stauss, Bernd
(
honouree
); …
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003516945
Saved in:
3
Enhancing customer experience in the service industry : a global perspective
Altinay, Levent
(
ed.
);
Poudel, Surya
(
ed.
)
-
2016
Persistent link: https://www.econbiz.de/10011419571
Saved in:
4
Service Excellence als Impulsgeber : Strategien — Management — Innovationen — Branchen
Gouthier, Matthias
;
Coenen, Christian
;
Schulze, Henning S.
-
2007
Controlling -- Customers-at-Risk Management -- Zur Unzulänglichkeit des operativen Managementfokus im
Beschwerdemanagement
…
Persistent link: https://www.econbiz.de/10014014359
Saved in:
5
How does relationship quality sustain the rich world's poorest businesses?
Hani, Umme
;
Akter, Shahriar
;
Wickramasinghe, Ananda
; …
- In:
Journal of business research : JBR
133
(
2021
),
pp. 297-308
Persistent link: https://www.econbiz.de/10012590298
Saved in:
6
Customer satisfaction in international project-based heavy industry
Kuusisto, Saija
-
1996
Persistent link: https://www.econbiz.de/10000937458
Saved in:
7
An Empirical Analysis of Customer Satisfaction of Foreign Remittance Services
Pahwa, Manvinder Singh
-
2012
Average Scores have been calculated and the remittances services of ICICI
bank
have been studied on demographics and also on …
Persistent link: https://www.econbiz.de/10013099567
Saved in:
8
Special issue: Services, regional development and innovation
Mas-Verdu, Francisco
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10003992700
Saved in:
9
Service quality and customer satisfaction in banks : a review
Singh, Fulbag
;
Kaur, Davinder
- In:
Praj̄nȧn : journal of social and management sciences
39
(
2010/11
)
2
,
pp. 109-126
Persistent link: https://www.econbiz.de/10008824406
Saved in:
10
An empirical analysis of customer satisfaction of foreign remittance services
Pahwa, Manvinder Singh
;
Kaur, Manveen
- In:
The IUP journal of bank management : IJBM
11
(
2012
)
2
,
pp. 89-94
Persistent link: https://www.econbiz.de/10009577741
Saved in:
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