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Exploring the role of knowledge management practices in fostering customer relationship management as a catalyst of marketing innovation
Garrido-Moreno, Aurora; Lockett, Nigel; Garcia-Morales, … - In: Baltic journal of management 10 (2015) 4, pp. 393-412
Persistent link: https://www.econbiz.de/10011496953
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Paving the way for CRM success : the mediating role of knowledge management and organizational commitment
Garrido-Moreno, Aurora; Lockett, Nigel; … - In: Information & management : the internat. journal of … 51 (2014) 8, pp. 1031-1042
Persistent link: https://www.econbiz.de/10010466473
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Building regions : a resource-based view of a policy-led knowledge exchange network
Larty, Joanne; Jack, Sarah; Lockett, Nigel - In: Regional studies 51 (2017) 7, pp. 994-1007
Persistent link: https://www.econbiz.de/10011716062