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Justice, jealousy and performance : evidence from neo-feudal Pakistan

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Revisiting the role stress-commitment realtionship : can managerial interventions help?

Ackfeldt, Anna-Lena; Malhotra, Neeru - In: European journal of marketing : EJM 47 (2013) 3/4, pp. 353-374

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Internal communication and prosocial service behaviors of front-line employees : investigating mediating mechanisms

Malhotra, Neeru; Ackfeldt, Anna-Lena; Stock-Homburg, Ruth - In: Journal of business research : JBR 69 (2016) 10, pp. 4132-4139

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Understanding the role of frontline employee felt obligation in services

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Organisational justice, organisational identification and job involvement : the mediating role of psychological need satisfaction and the moderating role of person-organisation fit

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Boundary Spanning Elements and the Marketing Function in Organizations : Concepts and Empirical Studies

Sahadev, Sunil - 2015

Managing Boundary Spanning Elements: An Introduction -- Customer Cyberbullying: The Experiences of India's International-Facing Call Centre Agents -- A Study of Service Worker Burnout in Russia -- Drivers of Salesperson's Customer Orientation - A Work Value Perspective -- Exploring the Role of...

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