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~subject:"Work behaviour"
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Work behaviour
Service orientation
41
service orientation
32
Dienstleistungsqualität
30
Service quality
30
Beziehungsmarketing
17
Relationship marketing
17
Dienstleistungssektor
13
Service industry
13
Service management
11
Dienstleistungsmanagement
10
Services
10
Arbeitsverhalten
9
Job satisfaction
8
Arbeitszufriedenheit
7
India
7
Consumer behaviour
6
Customer satisfaction
6
Dienstleistung
6
Firm performance
6
Indien
6
Kundenzufriedenheit
6
Leadership
6
Unternehmenserfolg
6
Customer orientation
5
Customer service
5
Führungsstil
5
Konsumentenverhalten
5
Leadership style
5
Leistungsmotivation
5
Performance
5
Servitization
5
Work motivation
5
scale refinement
5
Bundling strategy
4
Commitment
4
Employee engagement
4
Industrial services
4
Innovation
4
Kundenservice
4
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Ampofo, Emmanuel Twumasi
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Chawla, Vaibhav
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Fellesson, Markus
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Guda, Sridhar
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Hadwich, Karsten
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Hon, Alice H.Y.
1
Jung, Jin Ho
1
Jung, Yeonsung
1
Karatepe, Osman M.
1
Kenar, Gökhan
1
Lee, JungHoon
1
Mensah, Ishmael
1
Ok, Chihyung
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Popli, Sepna
1
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1
Rizvi, Irfan A.
1
Salomonson, Nicklas
1
Sun, Ning
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Wang, Qingjuan
1
Wilberforce, Maxwell Tabi
1
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International journal of contemporary hospitality management
2
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
1
Journal of business ethics : JOBE
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of retailing and consumer services
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Journal of service theory and practice
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ECONIS (ZBW)
9
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9
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date (oldest first)
1
Linking organizational justice to tourism and hospitality employees' service orientation : the roles of Confucian values and relationship quality
Wang, Qingjuan
;
Sun, Ning
;
Hon, Alice H.Y.
;
Zhu, Zheng
- In:
International journal of contemporary hospitality management
36
(
2024
)
6
,
pp. 2107-2124
Persistent link: https://www.econbiz.de/10015135120
Saved in:
2
Workplace spirituality as a precursor to relationship-oriented selling characteristics
Chawla, Vaibhav
;
Guda, Sridhar
- In:
Journal of business ethics : JOBE
115
(
2013
)
1
,
pp. 63-73
Persistent link: https://www.econbiz.de/10009785881
Saved in:
3
Examination of factors affecting hotel employees' service orientation : an emotional labor perspective
Lee, JungHoon
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
4
,
pp. 437-468
Persistent link: https://www.econbiz.de/10011393179
Saved in:
4
Exploring the relationship between service orientation, employee engagement and perceived leadership style : a study of managers in the private service sector organizations in India
Popli, Sepna
;
Rizvi, Irfan A.
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 59-70
Persistent link: https://www.econbiz.de/10010531128
Saved in:
5
It takes two to interact : service orientation, negative emotions and customer phubbing in retail service work
Fellesson, Markus
;
Salomonson, Nicklas
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012238353
Saved in:
6
Service-oriented leadership : scale development and validation
Popp, Marion Claudia Helma
;
Hadwich, Karsten
- In:
Die Unternehmung : Swiss journal of business research …
73
(
2019
)
3
,
pp. 213-228
Persistent link: https://www.econbiz.de/10012108128
Saved in:
7
Service-oriented high performance human resource practices and proactive work behavior : a moderated mediation model
Kenar, Gökhan
;
Yesiltas, Murat
- In:
The service industries journal
44
(
2024
)
3/4
,
pp. 237-264
Persistent link: https://www.econbiz.de/10014551092
Saved in:
8
The effect of employee recognition on restaurant employees' job embeddedness, knowledge sharing and service orientation : abusive supervision as a moderator
Ampofo, Emmanuel Twumasi
;
Karatepe, Osman M.
;
Mensah, …
- In:
International journal of contemporary hospitality management
35
(
2023
)
10
,
pp. 3612-3637
Persistent link: https://www.econbiz.de/10014334335
Saved in:
9
The synergistic effects of LMX and procedural justice climate on employee motivation and customer loyalty in a retail service context
Jung, Jin Ho
;
Yoo, Jaewon
;
Jung, Yeonsung
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 232-257
Persistent link: https://www.econbiz.de/10013190891
Saved in:
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