Narrow search
Showing 1 - 6 of 6
Cover Image
Leader-member exchange and frontline employees' innovative behaviors : the roles of employee happiness and service climate
Bani-Melhem, Shaker; Al-Hawari, Mohd Ahmad; Quratulain, … - In: The international journal of productivity and … 71 (2022) 2, pp. 540-557
Persistent link: https://www.econbiz.de/10012887628
Cover Image
The role of leader favoritism, unfairness, and employability in employee psychological withdrawal behavior
Shamsudin, Faridahwati Mohd; Bani-Melhem, Shaker; Abu … - In: Business ethics, the environment & responsibility 32 (2023) 4, pp. 1185-1200
Persistent link: https://www.econbiz.de/10014365879
Cover Image
How does employees' public service motivation get affected? : a conditional process analysis of the effects of person-job fit and work pressure
Quratulain, Samina; Khan, Abdul Karim - In: Public personnel management 44 (2015) 2, pp. 266-289
Persistent link: https://www.econbiz.de/10011290027
Cover Image
Does employee resilience exacerbate the effects of abusive supervision? : a study of frontline employees’ self-esteem, turnover intention, and innovative behaviors
Bani-Melhem, Shaker; Quratulain, Samina; Al-Hawari, … - In: Journal of hospitality marketing & management 30 (2021) 5, pp. 611-629
Persistent link: https://www.econbiz.de/10012549288
Cover Image
Customer incivility and frontline employees' revenge intentions : interaction effects of employee empowerment and turnover intentions
Bani-Melhem, Shaker; Quratulain, Samina; Al-Hawari, … - In: Journal of hospitality marketing & management 29 (2020) 4, pp. 450-470
Persistent link: https://www.econbiz.de/10012256145
Cover Image
Do frontline employees cope effectively with abusive supervision and customer incivility? : testing the effect of employee resilience
Al-Hawari, Mohd Ahmad; Bani-Melhem, Shaker; Quratulain, … - In: Journal of business and psychology 35 (2020) 2, pp. 223-240
Persistent link: https://www.econbiz.de/10012226862