Similar Search Results - EconBiz

Emotional dissonance, job stress, and intrinsic motivation of married women working in call centers : the roles of work overload and work-family conflict

Jeon, Moo-Kyeong; Yoon, Hyun Joong; Yang, Yuha - In: Administrative Sciences : open access journal 12 (2022) 1, pp. 1-19

This research was designed to test and extend the model of emotional dissonance. Previous models of emotional dissonance, such as the Job Demand-Resource (JD-R) and the Stress-Strain-Outcome (SSO) models, are limited in that they do not account for the influences of work and work-family-related...

Persistent link: https://www.econbiz.de/10012817782

Call Center Markt Deutschland - das Fallbeispiel Hamburg

Körs, Anna - 2002

Persistent link: https://www.econbiz.de/10013432174

Der Call-Center-Markt in Deutschland : Strukturen, Prognosen und Trends ; (eine Untersuchung im Auftrag der CCA NRW)

Jahnke, Jennifer (contributor) - 2001

Persistent link: https://www.econbiz.de/10001668591

Taking calls to Newcastle : the regional implications of the growth in call centres

Richardson, Ranald; Belt, Vicki; Marshall, John Neil - 2000

Persistent link: https://www.econbiz.de/10001530138

Does holding a second job viewed as a calling impact one's work at the primary job?

Webster, Brian; Edwards, Bryan D. - In: Journal of vocational behavior 114 (2019), pp. 112-125

Persistent link: https://www.econbiz.de/10012118844

"From boom to where?" : the impact of crisis on work and employment in Indian BPO

Taylor, Phil; D'Cruz, Premilla; Noronha, Ernesto; … - In: New technology, work and employment 29 (2014) 2, pp. 105-123

Persistent link: https://www.econbiz.de/10011291128

Control and involvement HR practices in Indian call centres : still searching for answers

Ananthram, Subramaniam; Teo, Stephen T. T.; Connell, Julia - In: Asia Pacific journal of human resources : APJHR 56 (2018) 2, pp. 196-215

Persistent link: https://www.econbiz.de/10011965584

Are all call centres the same?

Russell, Bob - In: Labour & industry : a journal of the social and … 14 (2004) 3, pp. 91-109

Persistent link: https://www.econbiz.de/10002099695

Call Center - Entwicklungsstand und Perspektiven : eine Literaturanalyse

Bittner, Susanne (contributor) - 2000

Persistent link: https://www.econbiz.de/10001499952

Dial 'B' for Burnout? : The experience of job Burnout in a telephone call centre

Healy, Josh; Bramble, Thomas - In: Labour & industry : a journal of the social and … 14 (2003) 2, pp. 39-59

Persistent link: https://www.econbiz.de/10001997842

1
2
3
4
5
6
7
8
9
10
Next
Last

A service of the