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Ranking the branches of a private bank through the service quality gap approach and by using multi criteria decision making
Tavakoli, Mohammad Mehdi; Shirouyehzad, Hadi - In: International journal of productivity and quality … 12 (2013) 3, pp. 327-344
Persistent link: https://www.econbiz.de/10010184391
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System dynamics approach to analysing the cost factors effects on cost of quality
Kiani, Behdad; Shirouyehzad, Hadi; Bafti, Fahime … - In: International journal of quality & reliability management 26 (2009) 6-7, pp. 685-698
Persistent link: https://www.econbiz.de/10008326452
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Prioritisation of departments based on service quality dimensions in Isfahan Steel Company : a multiple criteria decision making approach
Shahin, Arash; Mehrparvar, Elham; Shirouyehzad, Hadi - In: International journal of productivity and quality … 11 (2013) 1, pp. 116-130
Persistent link: https://www.econbiz.de/10010076071
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Selecting optimum maintenance strategy by analytic network process with a case study in the mining industry
Shahin, Arash; Pourjavad, Ehsan; Shirouyehzad, Hadi - In: International journal of productivity and quality … 10 (2012) 4, pp. 464-483
Persistent link: https://www.econbiz.de/10010047916
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Optimum maintenance strategy : a case study in the mining industry
Shahin, Arash; Shirouyehzad, Hadi; Pourjavad, Ehsan - In: International journal of services and operations management 12 (2012) 3, pp. 368-386
Persistent link: https://www.econbiz.de/10010003764
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Assessment of the performance of physical education organisation of Isfahan Province using data envelopment analysis
Pourakbar, Zohreh; Arbabshirani, Behrouz; Hejazi, Seyad Reza - In: International journal of services and operations management 15 (2013) 2, pp. 215-237
Persistent link: https://www.econbiz.de/10009762319
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Ranking organisational units with a human capital management approach using fuzzy TOPSIS : a case study
Tavakoli, Mohammad Mehdi; Esfahani, Ali Nasr; … - In: International journal of services and operations management 16 (2013) 2, pp. 205-224
Persistent link: https://www.econbiz.de/10010230174
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Ranking the branches of a private bank through the service quality gap approach and by using multi criteria decision making
Tavakoli, Mohammad Mehdi; Shirouyehzad, Hadi - In: International journal of productivity and quality … 12 (2013) 3, pp. 327-344
Persistent link: https://www.econbiz.de/10009788052
Cover Image
Selecting optimum maintenance strategy by analytic network process with a case study in the mining industry
Shahin, Arash; Pourjavad, Ehsan; Shirouyehzad, Hadi - In: International journal of productivity and quality … 10 (2012) 4, pp. 464-483
Persistent link: https://www.econbiz.de/10009659797
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Evaluation of division's efficiency of physical education organisation in Isfahan province by data envelopment analysis
Pourakbar, Zohreh; Arbabshirani, Behrouz; Hejazi, Seyed Reza - In: International journal of productivity and quality … 11 (2013) 3, pp. 269-286
Persistent link: https://www.econbiz.de/10009729390