Narrow search
Showing 261 - 270 of 50,651
Cover Image
Care on demand in nursing homes : a queueing theoretic approach
Eeden, Karin van; Moeke, Dennis; Bekker, René - In: Health care management science 19 (2016) 3, pp. 227-240
Persistent link: https://www.econbiz.de/10011542912
Cover Image
The benefit of introducing variability in single-server queues with application to quality-based service domains
Xu, Ying; Scheller-Wolf, Alan; Sycara, Katia - In: Operations research 63 (2015) 1, pp. 233-246
Persistent link: https://www.econbiz.de/10010519491
Cover Image
Why wait? : impact of waiting lines on self-service technology use
Kokkinou, Alinda; Cranage, David A. - In: International journal of contemporary hospitality management 27 (2015) 6, pp. 1181-1197
Persistent link: https://www.econbiz.de/10011403035
Cover Image
A base-stock inventory model with service differentiation and response time guarantees
Gabor, Adriana F.; Vianen, Lars A. van; Yang, Guangyuan; … - In: European journal of operational research : EJOR 269 (2018) 3, pp. 900-908
Persistent link: https://www.econbiz.de/10011866673
Cover Image
Dynamic scheduling in a many-server, multiclass system : the role of customer impatience in large systems
Kim, Jeunghyun; Randhawa, Ramandeep S.; Ward, Amy R. - In: Manufacturing & service operations management : M & SOM 20 (2018) 2, pp. 285-301
Persistent link: https://www.econbiz.de/10011876709
Cover Image
Managing service systems with unknown quality and customer anecdotal reasoning
Ren, Hang; Huang, Tingliang; Arifoglu, Kenan - In: Production and operations management : the flagship … 27 (2018) 6, pp. 1038-1051
Persistent link: https://www.econbiz.de/10011969979
Cover Image
Worth the wait? : how restaurant waiting time influences customer behavior and revenue
Vries, Jelle de; Roy, Debjit; Koster, René de - In: Journal of operations management 63 (2018), pp. 59-78
Persistent link: https://www.econbiz.de/10011975452
Cover Image
The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.; Johnson, Dana M.; Russell, … - In: Quality management journal : QMJ 25 (2018) 1, pp. 32-45
Persistent link: https://www.econbiz.de/10011976310
Cover Image
The impact of reimbursement policy on social welfare, revisit rate, and waiting time in a public healthcare system : fee-for-service versus bundled payment
Guo, Pengfei; Tang, Christopher S.; Wang, Yulan; Zhao, Ming - In: Manufacturing & service operations management : M & SOM 21 (2019) 1, pp. 154-170
Persistent link: https://www.econbiz.de/10012001028
Cover Image
Measuring service experience : a utility-based heuristic model
Chang, Wei-Lun; Huang, Ling-Yao - In: Service business 10 (2016) 1, pp. 1-30
Persistent link: https://www.econbiz.de/10011722126