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STUDENT SATISFACTION IN HIGHER EDUCATION AND EMPATHY IN RELATIONSHIP WITH THEM

AVRAM, Emanuela Maria - In: Holistic Marketing Management Journal 1 (2011) 1, pp. 61-64

developing an elaborated relational system based on the degree measurement of student satisfaction or dissatisfaction, in order …

Persistent link: https://www.econbiz.de/10010894387

DEVELOPMENT AND IMPLEMENTATION OF RELATIONSHIP MARKETING PRINCIPLES IN ROMANIAN HIGHER EDUCATION ENVIRONMENT

Negricea, Costel Iliuțǎ; Avram, Emanuela Maria; … - In: Romanian Economic Business Review 6 (2011) 2, pp. 44-51

The thirst for knowledge and the evolution of human society determines the development of marketing activities designed to discover the real needs of society, to intuit new needs and to satisfy them into profitable purposes. Internationalization of higher education is a consequence of...

Persistent link: https://www.econbiz.de/10009146927

Perceived Quality of the Higher Education Institution in Relation to Building a Strong Brand from the Alumni Perspective

Svoboda, Petr; Harantova, Monika - International Institute of Social and Economic Sciences - 2014

satisfaction and loyalty. The methodology should provide recommendations for higher education institutions’ managers. Using this … word of mouth marketing and other ways. The paper focuses on the quality of higher education institutions and its … evaluation from the alumni perspective. The methodology for an alumni attitudes survey on the quality and level of education …

Persistent link: https://www.econbiz.de/10011210250

Role of alliance brand awareness on customer's behavioural response and satisfaction : case of "sky team" global airline alliance

Kassir, Ali Mohammad - In: EuroMed journal of management : EMJM 6 (2024) 1, pp. 72-99

Persistent link: https://www.econbiz.de/10014490987

Vers une clarification théorique de la notion de valeur perçue en marketing

Rivière, Arnaud; Mencarelli, Rémi - In: Recherche et applications en marketing 27 (2012) 3, pp. 97-123

Persistent link: https://www.econbiz.de/10010199786

The balance of the impact of quality and recovery on satisfaction : the case of e-travel

Bernardo, Merce; Llach, Joseph; Marimon, Frederic; … - In: Total quality management & business excellence 24 (2013) 12, pp. 1390-1404

Persistent link: https://www.econbiz.de/10010207986

Impact of ethical sales behavior, quality and image on customer satisfaction and loyalty : evidence from retail banking in Egypt

Tolba, Ahmed; Seoudi, Iman; Meshriki, Hakim; … - In: International journal of management and marketing … 8 (2015) 2, pp. 1-18

Persistent link: https://www.econbiz.de/10011384521

The association of quality, risk, sacrifice, satisfaction, and loyalty at the destination level : a structural model

Hossain, Md Enayet; Quaddus, M. A.; Shanka, Tekle - In: Tourism analysis : an interdisciplinary tourism & … 20 (2015) 4, pp. 381-397

Persistent link: https://www.econbiz.de/10011389282

Enhancing service loyalty : the roles of delight, satisfaction, and service quality

Ahrholdt, Dennis C.; Gudergan, Siegfried; Ringle, … - In: Journal of travel research : a quarterly publication of … 56 (2017) 4, pp. 436-450

Persistent link: https://www.econbiz.de/10011672215

Effective customer experience management in health-care sector of Nigeria : a conceptual model

Worlu, Rowland; Kehinde, Oladele Joseph; Borishade, … - In: International journal of pharmaceutical and healthcare … 10 (2016) 4, pp. 449-466

Persistent link: https://www.econbiz.de/10011643535