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META-RELQUAL construct validation : a South African study

Mpinganjira, Mercy; Svensson, Göran; Mysen, Tore - In: African journal of economic and management studies : AJEMS 6 (2015) 4, pp. 453-465

Persistent link: https://www.econbiz.de/10011525625

Drivers and outcomes of relationship quality with professional service firms : an SME owner-manager perspective

Casidy, Riza; Nyadzayo, Munyaradzi - In: Industrial marketing management : the international … 78 (2019), pp. 27-42

Persistent link: https://www.econbiz.de/10012026090

Relationship quality as predictor of B2B customer loyalty in the pharmaceutical sector : evidence from Jordan

Almomani, Hamzeh Q. - In: Journal of relationship marketing : innovations and … 18 (2019) 2, pp. 108-123

Persistent link: https://www.econbiz.de/10012181021

How to generate economic satisfaction in B2B contexts? : the role of value co-creation and relationship quality

Berenguer Contrí, Gloria; Gil Saura, Irene; … - In: Journal of industrial and business economics 51 (2024) 1, pp. 189-209

Persistent link: https://www.econbiz.de/10014512487

Customer satisfaction as a mediator between causes (trust and communication) and the outcome (customer loyalty) in business-to-business relationship marketing in the South African...

Mbango, Phineas; Phiri, M. A. - In: Journal of governance and regulation : international … 4 (2015) 3, pp. 79-88

Persistent link: https://www.econbiz.de/10011609458

Virtue ethics in buyer-supplier relationships : a South African study

Mpinganjira, Mercy; Roberts-Lombard, Mornay; Svensson, … - In: International journal of business governance and ethics … 15 (2021) 3, pp. 285-302

Persistent link: https://www.econbiz.de/10012596413

Predictors of business-to-business loyalty and repurchase intentions in South Africa's concrete product market

Masitenyane, Lehlohonolo Amos; Dhurup, Manillal - In: South African journal of business management 54 (2023) 1, pp. 1-12

Purpose: Relational exchanges between buyers and sellers in business-to-business (B2B) contexts are becoming important in today's competitive markets. With increases in the number of concrete product manufacturer-supplier (CPMs) organisations in the construction industry, customers still express...

Persistent link: https://www.econbiz.de/10014536033

Fostering partner relationship management in B2B ecosystems of electronic media

Barac, Dušan; Ratkovic-Živanovic, Vanjica; Labus, Milica - In: The journal of business & industrial marketing 32 (2017) 8, pp. 1203-1216

Persistent link: https://www.econbiz.de/10011802831

Outcomes of relationship quality in business-to-business contexts: A South African concrete product market perspective

Masitenyane, Lehlohonolo Amos; Muposhi, Asphat; … - In: Cogent Business & Management 10 (2023) 3, pp. 1-17

Business to business (B2B) relationships in South Africa's concrete product market are characterised as transactional, asymmetrical and adversarial. This study examines the outcomes of relationship quality satisfaction in South Africa's construction industry. Quantitative data was collected from...

Persistent link: https://www.econbiz.de/10014527694

Loyalty in the business-to-business service context : a literature review and proposed framework

Bardauskaite, Indre - In: Journal of relationship marketing : innovations & … 13 (2014) 1, pp. 28-69

Persistent link: https://www.econbiz.de/10010357246

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