Presents answers to the question: how does the development of self‐awareness of managers contribute to organizational success in commercial terms? The question originated from a discussion by a group of management developers about the relationships between personal development and effective...

Presents answers to the question: how does the development of self‐knowledge of managers contribute to organizational success in commercial terms? The question originated from a discussion by a group of management developers about the relationships between personal development and effective...

Explains how British Telecom researched and implemented competence‐based development programmes. Describes their strategy for personal development planning among 20,000 managers. Reports on trials of development centres designed around specific skills leading to identification of participants...

Discusses the development of potential in middle managers. Describes the development of competence in key areas and creating the mechanism for learning including action learning groups, performance management programmes and development centres. Concludes that the transition from middle to senior...

States that career development programmes need to become more customer‐conscious, not only focusing on the needs of external customers, but also allowing for participation by internal customers or clients. Discusses service orientation versus production orientation in career development....

Describes programmes of development centres for both sales staff and sales managers within a large organization, which enabled the identification of high potential, based on objective criteria.

The second of a two‐part article elaborates on the themes espoused in Part 1 by identifying three development centre (DC) models: resource development, resource management and resource control. These illustrate the values on which the organisation is based and the messages it communicates; and...

The UK National Health Service is undergoing a radical period of change. The changes represent a massive challenge and opportunity for those who manage healthcare in the UK. South East Thames Regional Health Authority′s programme for developing their top managers for future roles in the...

Reports on a development centre programme undertaken in collaboration with Criterion Partnership. Outlines the seven objectives, specifying the methods used, and summarizes the results together with typical comments from the participants.