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TQM implementation and student...
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Qualitätsmanagement
18,487
Customer satisfaction
17,297
Quality management
16,610
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15,625
Education
15,252
education
9,888
Service quality
9,834
Dienstleistungsqualität
9,636
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8,013
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7,831
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7,415
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7,365
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6,667
Theorie
3,804
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3,705
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3,314
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3,115
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3,031
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3,023
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2,726
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2,526
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2,497
quality
1,980
India
1,979
USA
1,769
Indien
1,702
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1,612
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1,583
United States
1,578
Online retailing
1,532
Online-Handel
1,532
Education policy
1,491
Humankapital
1,479
Satisfaction
1,460
Standardisierung
1,434
Standardization
1,433
Job satisfaction
1,397
Prozessmanagement
1,395
Arbeitszufriedenheit
1,380
customer satisfaction
1,372
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Free
21,217
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21,113
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1,184
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159
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Antony, Jiju
213
Woessmann, Ludger
137
Bruhn, Manfred
93
Han, Heesup
83
Brunello, Giorgio
79
Salvanes, Kjell G.
73
Homburg, Christian
66
Poutvaara, Panu
66
Devadasan, S. R.
61
de, Grip Andries
61
Becker, Sascha O.
60
Talib, Faisal
60
Devereux, Paul J.
59
Shahin, Arash
59
Strulik, Holger
59
Rahman, Zillur
55
Svensson, Göran
55
Machin, Stephen
54
Winter-Ebmer, Rudolf
54
Siciliani, Luigi
52
Asongu, Simplice
50
Heckman, James J.
50
Cudney, Elizabeth A.
49
Garza-Reyes, Jose Arturo
49
Black, Sandra E.
48
Klasen, Stephan
47
Töpfer, Armin
47
Gang, Ira N.
46
Dale, Barrie G.
45
Mattila, Anna S.
45
Prybutok, Victor R.
44
Schneeweis, Nicole
44
Meghir, Costas
43
Mittal, Vikas
43
Weinhardt, Felix
43
Sampaio, Paulo
41
Evans, David K.
40
Hartog, Joop
40
Kamiske, Gerd F.
40
Patrinos, Harry Anthony
40
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Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
438
Economics Research, World Bank Group
410
Institute for the Study of Labor (IZA)
398
OECD
375
Mathematica Policy Research
337
Inter-American Development Bank
332
World Bank
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eSocialSciences
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Statistics Canada, Government of Canada
149
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148
National Bureau of Economic Research
126
CESifo
90
HAL
86
Maastricht : ROA, Research Centre for Education and the Labour Market
85
International Food Policy Research Institute (IFPRI)
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Economics Department, Organisation de Coopération et de Développement Économiques (OCDE)
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Springer Fachmedien Wiesbaden
74
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73
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57
EconWPA
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56
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55
World Institute for Development Economic Research (UNU/WIDER), United Nations University
51
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49
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48
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48
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48
Europäische Kommission / Generaldirektion Bildung und Kultur
45
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43
European Commission / Joint Research Centre
41
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41
Center for Studies in Higher Education, UC Berkeley
40
IGI Global
39
Economic Growth Center, Economics Department
35
Tinbergen Instituut
35
Center for Development Economics, Williams College
34
Federal Reserve Board (Board of Governors of the Federal Reserve System)
33
Université Paris-Dauphine (Paris IX)
32
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IZA Discussion Papers
1,089
Total quality management & business excellence
1,016
The TQM journal : the international review of organizational improvement
589
International journal of productivity and quality management : IJPQM
563
Journal of retailing and consumer services
542
Discussion paper series / IZA
504
International journal of quality & reliability management
504
International journal of hospitality management
466
MPRA Paper
433
International journal of production research
427
Journal of business research : JBR
381
International Journal of Quality & Reliability Management
372
Mathematica Policy Research Reports
337
IDB Publications (Working Papers)
297
The TQM Magazine
277
Working Papers / eSocialSciences
230
International journal of production economics
223
Quality management journal : QMJ
219
Tourism management : research, policies, practice
218
The journal of services marketing
217
World Bank Publications
212
International journal of six sigma and competitive advantage : IJSSCA
208
The service industries journal
205
Journal of Services Marketing
195
World Bank Other Operational Studies
195
CESifo Working Paper
194
OECD Education Statistics
193
SpringerLink / Bücher
193
Journal of travel and tourism marketing
187
International journal of contemporary hospitality management
185
CEPR Discussion Papers
171
Journal of hospitality marketing & management
165
CESifo working papers
163
International journal of quality and service sciences
163
Working paper
156
Cogent business & management
155
The TQM Journal
153
Economics of education review
145
International journal of services and operations management
145
European Journal of Marketing
144
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ECONIS (ZBW)
44,617
RePEc
11,437
Other ZBW resources
4,048
EconStor
2,880
USB Cologne (EcoSocSci)
2,322
BASE
1,130
USB Cologne (business full texts)
143
ArchiDok
122
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10
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date (oldest first)
1
Explore relationship between total
quality
management and CMMI in software development organisations : a study of Chandigarh and Mohali
Jaiswal, Kapil
;
Garg, Minakshi
- In:
International journal of project organisation & …
11
(
2019
)
2
,
pp. 154-170
Persistent link: https://www.econbiz.de/10012110848
Saved in:
2
The role of total
quality
management in enhancing the
quality
of private healthcare services
Daqar, Mohannad Abu
;
Constantinovits, Milan
- In:
Problems and perspectives in management : PPM ; …
18
(
2020
)
2
,
pp. 64-78
Persistent link: https://www.econbiz.de/10012302209
Saved in:
3
Analysing human and system related barriers of TQM in automobile industries using fuzzy DEMATEL approach
Yadav, Ram Nath
;
Kumar, Devendra
;
Sharma, Ajay Kumar
; …
- In:
International journal of productivity and quality …
35
(
2022
)
2
,
pp. 193-219
Persistent link: https://www.econbiz.de/10013093263
Saved in:
4
The use of integrated management approaches and their impact on customers' satisfaction and business success
Nuseir, Mohammed T.
;
Madanat, Hilda
- In:
International journal of business excellence
11
(
2017
)
1
,
pp. 120-140
Persistent link: https://www.econbiz.de/10011710584
Saved in:
5
Influence of continuous
quality
improvement on patients' satisfaction within hospitals in Nairobi, Kenya
Ntwiga, Pamleila Nkirote
;
Muchara, Maina
;
Kiriri, Peter
- In:
International Journal of Research in Business and …
8
(
2019
)
5
,
pp. 143-155
Persistent link: https://www.econbiz.de/10012146093
Saved in:
6
Development of lean production system using value stream mapping approach : a case study
Sharma, Vikram
;
Virmani, Naveen
- In:
International journal of productivity and quality …
30
(
2020
)
2
,
pp. 168-185
Persistent link: https://www.econbiz.de/10012254788
Saved in:
7
Quality
of service in the Jordanian telecommunications sector
Ismail, Loiy Bani
;
Rasheed, Ra'ad
;
Alawamleh, Mohammad
- In:
International journal of management and network …
4
(
2018
)
2
,
pp. 144-158
Persistent link: https://www.econbiz.de/10012252018
Saved in:
8
Classifying customer requirements using Kano model and Kano map : the case of hospital services
Shahin, Arash
;
Akasheh, Sajad
- In:
International journal of productivity and quality …
21
(
2017
)
4
,
pp. 500-515
Persistent link: https://www.econbiz.de/10011816880
Saved in:
9
Customer satisfaction with
quality
of products of food business
Suchánek, Petr
;
Richter, Jiří
;
Králová, Maria
- In:
Prague economic papers : a bimonthly journal of …
26
(
2017
)
1
,
pp. 19-35
Persistent link: https://www.econbiz.de/10011622122
Saved in:
10
An application of the Kano model and retail service
quality
scale to Vietnamese supermarkets
Ha Thu Nguyen
- In:
International journal of productivity and quality …
31
(
2020
)
2
,
pp. 189-206
Persistent link: https://www.econbiz.de/10012516275
Saved in:
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