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Does relationship quality matter in e-services? : a comparison of online and offline retailing

Walsh, Gianfranco; Hennig-Thurau, Thorsten; Sassenberg, Kai - In: Journal of retailing and consumer services 17 (2010) 2, pp. 130-142

Persistent link: https://www.econbiz.de/10003956373

Consumer power : a comparison of the old economy and the internet economy

Rezabakhsh, Behrang; Bornemann, Daniel; Hansen, Ursula; … - In: Journal of consumer policy : consumer issues in law, … 29 (2006) 1, pp. 3-36

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Strategies towards the Sustainable Household in Germany - Findings of an EU-Research Project on Clothing Care and Shelter

Bode, Matthias; Pfeiffer, Christiane; Schrader, Ulf - Institut für Betriebsforschung <Hannover> / Abteilung … - 2000

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VHB-JOURQUAL2: Method, Results, and Implications of the German Academic Association for Business Research's Journal Ranking

Schrader, Ulf; Hennig-Thurau, Thorsten - 2009

VHB-JOURQUAL represents the official journal ranking of the German Academic Association for Business Research. Since its introduction in 2003, the ranking has become the most influential journal evaluation approach in German-speaking countries, impacting several key managerial decisions of...

Persistent link: https://www.econbiz.de/10009447475

VHB-JOURQUAL2: Method, Results, and Implications of the German Academic Association for Business Research's Journal Ranking

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National customer satisfaction indices : a critical investigation from an application perspective

Hansen, Ursula; Hennig-Thurau, Thorsten - In: Service quality and management, (pp. 25-53). 1999

Persistent link: https://www.econbiz.de/10001407676

Innovation sequences over iterated offerings : a relative innovation, comfort, and stimulation framework of consumer responses

Heath, Timothy B.; Chatterjee, Subimal; Basuroy, Suman; … - In: Journal of marketing 79 (2015) 6, pp. 71-93

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Of video games, music, movies, and celebrities

Eliashberg, Jehoshua; Hennig-Thurau, Thorsten; … - In: International journal of research in marketing : IJRM ; … 33 (2016) 2, pp. 241-245

Persistent link: https://www.econbiz.de/10011527063

Special issue on the entertainment industry

Eliashberg, Jehoshua (ed.); Hennig-Thurau, Thorsten (ed.); … - 2016

Persistent link: https://www.econbiz.de/10011527153

What happens in marketing, stays digital : rethinking marketing in the era of unlimited data : Winter Marketing Academic Conference 2016 : Las Vegas, Nevada, USA, 26-28 February 20...

Hennig-Thurau, Thorsten (ed.); Hofacker, Charles F. (ed.) - Winter Marketing Academic Conference <2016, Las Vegas, Nev.>; … - 2016

Persistent link: https://www.econbiz.de/10011528126

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