Measuring NPS is relatively straight forward, but using it to drive economic value is not. NPS must lead to a "so what" for the organization. NPAs programs and inititatives must be cost-effective and profitable....

IACPM is a non-profit industry association developed to Further the management of credit exposures by providing a forum for members to exchange ideas, foster research on credit portolio management, represent members before legislative and admistrative bodies...

Financial firms have a vast array of possible investments to choose from and products to sell. The financial market changes fast and in the future will likely look very different than in the past. Risk Management in general has the tendency to lag behind these innovation since it is often much...

Before - The use of ratings; During- Responses, Reactions, Lessons Learnt; After- BReakouts, Conclusions...

Primary responsibility for risk and risk management with the business, Responsibility for risk management assigned to individual "risk owners", Support to and control of the business by specialized expert functions...

Funding Long term care is one of the major XXIst century challenges. The private insurance market development to complete insufficient public benefits. A key product to meet the ageing population's growing needs. Risk Management as a business enabler. Identification of a market opportunity...

Explicit guarantees are good for shareholders, policyholders and regulators: increased transparency. The risk management of capital market risks embedded in life (re) contracts is non-trivial. A bank-like operation (hedging platform) is needed for quantification, hedge design and controlling of...

On a Macro level - learn to manage a multigenerational work force! Ensure open communication. Honestly adress concerns. Being open and transaprent will go a long way to flushing out issues and retaining your best people. Respect the different values held by different age groups. This simply...

Economic approach (diversification benefits) in line with Solvency II conceptual framework. Same level of protection to policy holders with a given level of capital across the group. Mechanism enhancing capital mobility within a group. Alignment with the way groups are effectively managed...

Basic model, Measurement Approaches, Other major issues; Solvency II, Timing and other projects...