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Why helping coworkers does not always make you poor : the contingent role of common and unique position within the sales team
Borgh, Michel van der; Jong, Ad de; Nijssen, E. J. - In: Industrial marketing management : the international … 77 (2019), pp. 23-40
Persistent link: https://www.econbiz.de/10012004134
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Balancing frontliners' customer- and coworker-directed behaviors when serving business customers
Borgh, Michel van der; Jong, Ad de; Nijssen, E. J. - In: Journal of service research 22 (2019) 3, pp. 323-344
Persistent link: https://www.econbiz.de/10012126428
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Alternative mechanisms guiding salespersons' ambidextrous product selling
Borgh, Michel van der; Jong, Ad de; Nijssen, E. J. - In: British journal of management : BJM 28 (2017) 2, pp. 331-353
Persistent link: https://www.econbiz.de/10011684401
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Introduction to the special issue: Sales and innovation
Jong, Ad de; Verbeke, Willem J. M. I.; Nijssen, E. J. - In: The journal of product innovation management : an … 31 (2014) 4, pp. 643-646
Persistent link: https://www.econbiz.de/10010375938
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Don’t just fix it, make it better! Using frontline service employees to improve recovery performance
Heijden, Gielis A. H.; Schepers, Jeroen J. L.; Nijssen, … - In: Journal of the Academy of Marketing Science 41 (2013) 5, pp. 515-530
Persistent link: https://www.econbiz.de/10010162032
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How young companies can effectively manage their slack resources over time to ensure sales growth : the contingent role of value-based selling
Jong, Ad de; Zacharias, Nicolas; Nijssen, E. J. - In: Journal of the Academy of Marketing Science 49 (2021) 2, pp. 304-326
Persistent link: https://www.econbiz.de/10012434107