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Building customer loyalty in online retailing : the role of relationship quality
Rafiq, Mohammed; Fulford, Heather; Lu, Xiaoming - In: Journal of marketing management : MM 29 (2013) 3/4, pp. 494-517
Persistent link: https://www.econbiz.de/10009761847
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Measuring internet retail service quality using E-S-QUAL
Rafiq, Mohammed; Lu, Xiaoming; Fulford, Heather - In: Journal of marketing management : MM 28 (2012) 9/10, pp. 1159-1173
Persistent link: https://www.econbiz.de/10009615204
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The impact of corporate social responsibility on customer loyalty : a case for two global corporations in China
Lu, Xiaoming; Liu, Hoi Wan; Rahman, Mizan - In: Strategic change : SC ; briefings in entrepreneurial finance 26 (2017) 3, pp. 251-260
Persistent link: https://www.econbiz.de/10011820036
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Breath of Fresh Air for China's Tungsten Industry
Xiaoming, Lu - In: Metall : Fachzeitschrift für Metallurgie ; Technik, … 48 (1994) 12, pp. 942
Persistent link: https://www.econbiz.de/10006343014
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"Building back better" : the impact of the COVID-19 pandemic on the resilience of the hospitality and tourism industries
Colmekcioglu, Nazan; Dineva, Denitsa; Lu, Xiaoming - In: International journal of contemporary hospitality management 34 (2022) 11, pp. 4103-4122
Persistent link: https://www.econbiz.de/10013413321