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Operations management
Slack, Nigel; Chambers, Stuart; Johnston, Robert - 2004 - 4. ed.
Persistent link: https://www.econbiz.de/10001786575
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Operations management
Slack, Nigel; Chambers, Stuart; Johnston, Robert - 2004 - 4. ed.
Persistent link: https://www.econbiz.de/10004149547
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Service operations management
Johnston, Robert; Clark, Graham - 2001
Persistent link: https://www.econbiz.de/10004719528
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Service operations management : improving service delivery
Johnston, Robert; Clark, Graham - 2005 - 2. ed.
Persistent link: https://www.econbiz.de/10004823593
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Service operations management : improving service delivery
Johnston, Robert; Clark, Graham - 2008 - 3. ed.
Persistent link: https://www.econbiz.de/10004910964
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Operations management
Slack, Nigel; Chambers, Stuart; Johnston, Robert - 2007 - 5. ed.
Persistent link: https://www.econbiz.de/10004876424
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Service operations management : improving service delivery
Johnston, Robert; Clark, Graham; Shulver, Michael - 2012 - 4. ed.
Persistent link: https://www.econbiz.de/10009528614