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Quality function deployment an...
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17
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8
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Xie, M.
101
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40
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30
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30
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11
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8
Ng, S.H.
8
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5
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5
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5
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4
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4
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4
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4
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4
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4
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4
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4
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4
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4
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3
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3
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3
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3
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3
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3
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3
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3
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2
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2
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2
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2
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2
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16
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13
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13
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10
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4
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1
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1
The Singapore economic review : journal of the Economic Society of Singapore and the Department of Economics, National University of Singapore
1
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1
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1
Factor analysis of service quality dimension shifts in the information age
Li, Y.N.
;
Tan, K.C.
;
Xie, M.
- In:
Managerial auditing journal
18
(
2003
)
4
,
pp. 297-302
Persistent link: https://www.econbiz.de/10006968809
Saved in:
2
Dynamic Programming for QFD Optimization
Lai, X.
;
Xie, M.
;
Tan, K.C.
- In:
Quality and reliability engineering international
21
(
2005
)
8
,
pp. 769-780
Persistent link: https://www.econbiz.de/10006360921
Saved in:
3
Managing service quality: applying utility theory in the prioritization of service attributes
Li, Y.N.
;
Tan, K.C.
;
Xie, M.
- In:
International journal of quality & reliability management
20
(
2003
)
4-5
,
pp. 417-435
Persistent link: https://www.econbiz.de/10006370130
Saved in:
4
Managing service quality: applying utility theory in the prioritization of service attributes
Li, Y.N.
;
Tan, K.C.
;
Xie, M.
- In:
International journal of quality & reliability management
20
(
2003
)
4
,
pp. 417-435
Persistent link: https://www.econbiz.de/10006370912
Saved in:
5
The Second International Conference on Quality and Reliability - Optimum prioritisation and resource allocation based on fault tree analysis
Xie, M.
;
Tan, K.C.
;
Goh, K.H.
;
Huang, X.R.
- In:
International journal of quality & reliability management
17
(
2000
)
2
,
pp. 189-199
Persistent link: https://www.econbiz.de/10006385344
Saved in:
6
A service quality framework for Web-based information systems
Tan, K.C.
;
Xie, M.
;
Li, Y.N.
- In:
The TQM magazine : the international bi-monthly for …
15
(
2003
)
3
,
pp. 164-172
Persistent link: https://www.econbiz.de/10007105883
Saved in:
7
Measuring web-based service quality
Li, Y.N.
;
Tan, K.C.
;
Xie, M.
- In:
Total quality management
13
(
2002
)
5
,
pp. 685-700
Persistent link: https://www.econbiz.de/10007165670
Saved in:
8
Original Papers - Sensitivity of the Relationship Matrix in Quality Function Deployment
Shen, X.X.
;
Tan, K.C.
;
Xie, M.
;
Goh, T.N.
;
Wang, H.
- In:
International journal of industrial engineering : …
6
(
1999
)
3
,
pp. 214-223
Persistent link: https://www.econbiz.de/10005962290
Saved in:
9
A comparative study of nine national quality awards
Puay, S.H.
;
Tan, K.C.
;
Xie, M.
;
Goh, T.N.
- In:
The TQM magazine : the international bi-monthly for …
10
(
1998
)
1
,
pp. 30-39
Persistent link: https://www.econbiz.de/10007360098
Saved in:
10
Les pratiques de gestion des agriculteurs en quête d'une théorie
Chia, E.
-
1987
Persistent link: https://www.econbiz.de/10001339482
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