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~subject:"KMU"
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KMU
Service quality
27
Dienstleistungsqualität
26
Consumer behaviour
21
Innovation
21
Konsumentenverhalten
21
Relationship marketing
20
Beziehungsmarketing
19
Customer satisfaction
15
Kundenzufriedenheit
15
Dienstleistungssektor
13
Service industry
13
Entrepreneurship
10
Betriebliche Wertschöpfung
9
Innovation management
9
Innovationsmanagement
9
Value creation
9
Beschwerdemanagement
8
Complaint management
8
Dienstleistung
8
Learning organization
8
Lernende Organisation
8
SME
8
Australia
7
Australien
7
Competitive advantage
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Customer service
7
Dynamic capabilities
7
Entrepreneurship approach
7
Health care
7
Kundenservice
7
Services
7
Competitive strategy
6
Customer experience
6
Dynamische Kompetenzen
6
Emotion
6
Gesundheitsversorgung
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Globalisierung
6
Globalization
6
International market entry
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Weerawardena, Jay
6
Liesch, Peter Wayne
3
Sullivan Mort, Gillian
3
Cao, Guangming
2
McColl-Kennedy, Janet R.
2
Butcher, Ken
1
Cadden, Trevor
1
Coote, Leonard V.
1
Duan, Yanqing
1
Knight, Gary
1
Knight, Gary A.
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McIvor, Ronan
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O'Cass, Aron
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Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of business research : JBR
2
European journal of marketing : EJM
1
Future directions
1
International journal of hospitality management
1
Journal of world business : JWB
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ECONIS (ZBW)
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Capabilities development and deployment activities in born global B-to-B firms for early entry into international markets
Weerawardena, Jay
;
Sullivan Mort, Gillian
;
Liesch, …
- In:
Industrial marketing management : the international …
78
(
2019
),
pp. 122-136
Persistent link: https://www.econbiz.de/10012026166
Saved in:
2
Conceptualizing accelerated internationalization in the born global firm : a dynamic capabilities perspective
Weerawardena, Jay
;
Sullivan Mort, Gillian
;
Liesch, …
-
2009
Persistent link: https://www.econbiz.de/10003834682
Saved in:
3
Examining the role of international entrepreneurship, innovation and international market performance in SME internationalisation
O'Cass, Aron
;
Weerawardena, Jay
- In:
European journal of marketing : EJM
43
(
2009
)
11/12
,
pp. 1325-1348
Persistent link: https://www.econbiz.de/10009525791
Saved in:
4
Conceptualizing accelerated internationalization in the born global firm : a dynamic capabilities perspective
Weerawardena, Jay
;
Sullivan Mort, Gillian
;
Liesch, …
- In:
Journal of world business : JWB
42
(
2007
)
3
,
pp. 294-306
Persistent link: https://www.econbiz.de/10003511901
Saved in:
5
Strategic use of social media in marketing and financial performance : the B2B SME context
Cao, Guangming
;
Weerawardena, Jay
- In:
Industrial marketing management : the international …
111
(
2023
),
pp. 41-54
Persistent link: https://www.econbiz.de/10014368295
Saved in:
6
Examining the role of big data and marketing analytics in SMEs innovation and competitive advantage : a knowledge integration perspective
Cadden, Trevor
;
Weerawardena, Jay
;
Cao, Guangming
; …
- In:
Journal of business research : JBR
168
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014434828
Saved in:
7
Predictors of customer service training in hospitality firms
Butcher, Ken
;
Sparks, Beverley
;
McColl-Kennedy, Janet R.
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 389-396
Persistent link: https://www.econbiz.de/10003855819
Saved in:
8
Involvement, satisfaction, and brand loyalty in a small business services setting
Russell-Bennett, Rebekah
;
McColl-Kennedy, Janet R.
; …
- In:
Journal of business research : JBR
60
(
2007
)
12
,
pp. 1253-1260
Persistent link: https://www.econbiz.de/10003571123
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