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Antecedents and consequences of disclosures containing strategic content

Harkins, Jason A.; Arndt, Aaron D. - 2012

Persistent link: https://www.econbiz.de/10009570100

Antecedents and consequences of disclosures containing strategic content

Harkins, Jason A.; Arndt, Aaron D. - In: Strategic management review : SMR 6 (2012) 1, pp. 38-56

Persistent link: https://www.econbiz.de/10010080152

The emergence of dual-identity social entrepreneurship : its boundaries and limitations

Busenitz, Lowell W.; Sharfman, Mark P.; Townsend, David M. - In: Journal of social entrepreneurship 7 (2016) 1, pp. 25-48

Persistent link: https://www.econbiz.de/10011472761

Past performance contaminates the ADAPTS measurement

Arndt, Aaron D. - In: Journal of personal selling & sales management : JPSSM 41 (2021) 3, pp. 250-267

Persistent link: https://www.econbiz.de/10012623651

Retail disturbances : how should employees respond?

Arndt, Aaron D.; Poujol, Juliet F.; Siadou-Martin, Béatrice - In: European Journal of Marketing 55 (2021) 6, pp. 1701-1723

Purpose: The customer retail experience is frequently interrupted by disturbances such as ringing phones and other people. Employees must be able to respond to retail disturbances effectively to ensure that customers have a satisfactory experience in the retailer. Using Affective Events Theory...

Persistent link: https://www.econbiz.de/10012539565

An examination of frontline cross-functional integration during retail transactions

Arndt, Aaron D.; Karande, Kiran; Landry, Timothy D. - In: Journal of retailing 87 (2011) 2, pp. 225-241

Persistent link: https://www.econbiz.de/10009240254

A framework for configuring sales support structure

Arndt, Aaron D.; Harkins, Jason - In: The journal of business & industrial marketing 28 (2013) 5, pp. 432-443

Persistent link: https://www.econbiz.de/10009771097

"You lost me at hello" : how and when accent-based biases are expressed

Wang, Ze; Arndt, Aaron D.; Singh, Surendra N.; Biernat, … - In: International journal of research in marketing : IJRM ; … 30 (2013) 2, pp. 185-196

Persistent link: https://www.econbiz.de/10009747173

How context interferes with similarity-attraction between customers and service providers : the moderating role of support source

Arndt, Aaron D.; Karande, Kiran; Glassman, Myron - In: Journal of retailing and consumer services 31 (2016), pp. 294-303

Persistent link: https://www.econbiz.de/10011528727

How angry customer complaints influence salesperson commitment to service quality

Tao, Kungpo; Karande, Kiran; Arndt, Aaron D. - In: Journal of marketing theory and practice 24 (2016) 3, pp. 265-282

Persistent link: https://www.econbiz.de/10011532821