Narrow search
Showing 1 - 5 of 5
Cover Image
Corporate image advertising in the banking industry
Loveland, Karen A.; Smith, Katherine Taken; Smith, L. Murphy - In: Services marketing quarterly 40 (2019) 4, pp. 331-341
Persistent link: https://www.econbiz.de/10012179192
Cover Image
Relationships between organizational support, customer orientation, and work outcomes ; a study of frontline bank employees
Yavas, Ugur; Babakus, Emin - In: The international journal of bank marketing : IJBM 28 (2010) 3, pp. 222-238
Persistent link: https://www.econbiz.de/10008696406
Cover Image
The role of customer orientation as a moderator of the job demand-burnout-performance relationship : a surface-level trait perspective
Babakus, Emin; Yavas, Ugur; Ashill, Nicholas J. - In: Journal of retailing 85 (2009) 4, pp. 480-492
Persistent link: https://www.econbiz.de/10003930089
Cover Image
Customer orientation as a buffer against job burnout
Babakus, Emin; Yavas, Ugur - In: The service industries journal 32 (2012) 1/2, pp. 5-16
Persistent link: https://www.econbiz.de/10009427718
Cover Image
Interactive effects of personal and organizational resources on frontline bank employees' job outcomes : the mediating role of person-job fit
Sengupta, Aditi Sarkar; Yavas, Ugur; Babakus, Emin - In: The international journal of bank marketing : IJBM 33 (2015) 7, pp. 884-903
Persistent link: https://www.econbiz.de/10011490746