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Mangold, W. Glynn; Smith, Katherine Taken - In: Business horizons 55 (2012) 2, pp. 141-153

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Smith, Katherine Taken - In: Services marketing quarterly 38 (2017) 3, pp. 187-201

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Smith, Katherine Taken - In: Journal of strategic marketing 19 (2011) 6, pp. 489-499

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Smith, Katherine Taken - In: The journal of consumer marketing 29 (2012) 2, pp. 86-92

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Smith, Katherine Taken - In: Journal of international consumer marketing 34 (2022) 1, pp. 1-10

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Smith, Katherine Taken; Smith, L. Murphy - In: Services marketing quarterly 40 (2019) 1, pp. 66-81

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Loveland, Karen A.; Smith, Katherine Taken; Smith, L. Murphy - In: Services marketing quarterly 40 (2019) 4, pp. 331-341

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Smith, Katherine Taken; Smith, L. Murphy - In: Services marketing quarterly 42 (2021) 1/2, pp. 108-123

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Loveland, Karen Ann; Smith, Katherine Taken; Smith, L. … - In: International journal of sport management and marketing … 23 (2023) 4, pp. 275-289

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