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"From boom to where?" : the impact of crisis on work and employment in Indian BPO
Taylor, Phil; D'Cruz, Premilla; Noronha, Ernesto; … - In: New technology, work and employment 29 (2014) 2, pp. 105-123
Persistent link: https://www.econbiz.de/10011291128
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Why do off-shored Indian call centre workers want to leave their jobs?
Deery, Stephen; Nath, Vandana; Walsh, Janet - In: New technology, work and employment 28 (2013) 3, pp. 212-226
Persistent link: https://www.econbiz.de/10010231748
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The construction of control: the physical environment and the development of resistance and accommodation within call centres
Barnes, Alison - In: New technology, work and employment 22 (2007) 3, pp. 246-259
Persistent link: https://www.econbiz.de/10003597068
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Factors influencing absenteeism and intention to leave in a call centre
Schalk, René; Rijckevorsel, Adrie͏̈nne van - In: New technology, work and employment 22 (2007) 3, pp. 260-274
Persistent link: https://www.econbiz.de/10003597074
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Supporting and retaining employees with rheumatoid arthritis : the importance of workplace social support
Holland, Paula; Collins, Alison M. - In: International journal of human resource management 33 (2022) 3, pp. 539-560
Persistent link: https://www.econbiz.de/10012872560
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Stuck at a workplace : what's work control, demands and learning got to do with it? : a longitudinal multilevel study on Swedish permanent employees in situations of "workplace loc...
Bernhard-Oettel, Claudia; Stengård, Johanna; … - In: International journal of human resource management 31 (2020) 14, pp. 1771-1792
Persistent link: https://www.econbiz.de/10012262719
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Inclusive, supportive, and fair workplaces for all : workplace satisfaction of low-skilled migrant workers
Chang, Eunmi; Chin, Hyun; Kwon, Jimin - In: International journal of human resource management 34 (2023) 11, pp. 2202-2234
Persistent link: https://www.econbiz.de/10014323380
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"To empower or not to empower, that's the question" : using an empowerment process approach to explain employees' workplace proactivity
Coun, Martine; Peters, Pascale; Blomme, Robert J.; … - In: International journal of human resource management 33 (2022) 14, pp. 2829-2855
Persistent link: https://www.econbiz.de/10013370281
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The next available agent : work organisation in Indian call centres
Thite, Mohan; Russell, Bob - In: New technology, work and employment 25 (2010) 1, pp. 2-18
Persistent link: https://www.econbiz.de/10003958119
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Gender, choice and constraint in call centre employment
Scholarios, Dora; Taylor, Phil - In: New technology, work and employment 25 (2010) 2, pp. 101-116
Persistent link: https://www.econbiz.de/10008905084