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Managing motivation in the contact center : the employment relationship of outsourcing and temporary agency workers
Sobral, Filipa; Chambel, Maria José; Castanheira, Filipa - In: Economic and industrial democracy 40 (2019) 2, pp. 357-381
Persistent link: https://www.econbiz.de/10012030749
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Training is an investment with return in temporary workers : a social exchange perspective
Chambel, Maria José; Sobral, Filipa - In: Career development international : the journal for … 16 (2011) 2, pp. 161-177
Persistent link: https://www.econbiz.de/10009244954
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A multiple-group analysis of associations between emotional exhaustion and supervisor-rated individual performance : temporary versus permanent call-center workers
De Cuyper, Nele; Castanheira, Filipa; De Witte, Hans; … - In: Human resource management 53 (2014) 4, pp. 623-633
Persistent link: https://www.econbiz.de/10010403208
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Reducing burnout in call centers through HR practices
Castanheira, Filipa; Chambel, Maria José - In: Human resource management 49 (2010) 6, pp. 1047-1065
Persistent link: https://www.econbiz.de/10008797746
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Monetary incentives, motivational orientation and affective commitment in contact centers : a multilevel mediation model
Alcover de la Hera, Carlos María; Chambel, Maria José; … - In: Journal of economic psychology : research in economic … 81 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012433440
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Are all aspects of lean production bad for workers? : an analysis of how problem-solving demands affect employee well-being
Huo, Meng-Long; Boxall, Peter F. - In: Human resource management journal 28 (2018) 4, pp. 569-584
Persistent link: https://www.econbiz.de/10011978125
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When temporary agency work is not so temporary
Chambel, Maria José; Sobral, Filipa - In: Economic and industrial democracy 40 (2019) 2, pp. 238-256
Persistent link: https://www.econbiz.de/10012030723
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Job insecurity, workload and job exhaustion in temporary agency workers (TAWs) : gender differences
Giunchi, Marianna; Emanuel, Federica; Chambel, Maria José - In: Career development international : the journal for … 21 (2016) 1, pp. 3-18
Persistent link: https://www.econbiz.de/10011532855
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High-involvement work processes and systems : a review of theory, distribution, outcomes, and tensions
Boxall, Peter F.; Huo, Meng-Long; Macky, Keith; … - In: Research in personnel and human resources management : … 37 (2019), pp. 1-52
Persistent link: https://www.econbiz.de/10012154355
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HRM and temporary workers' well-being : a study in Portugal and Brazil
Chambel, Maria José; Farina, Anete - In: Cross cultural management : an international journal 22 (2015) 3, pp. 447-463
Persistent link: https://www.econbiz.de/10011312557