Narrow search
Showing 1 - 10 of 248
Cover Image
An explanation of cross-national variation in call centre job quality using institutional theory
Holman, David - In: Work, employment & society : a journal of the British … 27 (2013) 1, pp. 21-38
Persistent link: https://www.econbiz.de/10009741329
Cover Image
Exploring the supportive effects of spiritual well-being on job satisfaction given adverse work conditions
Tejeda, Manuel J. - In: Journal of business ethics : JOBE 131 (2015) 1, pp. 173-181
Persistent link: https://www.econbiz.de/10011372646
Cover Image
Job quality in Quebec and the United Kingdom : trends by sex and family status, 1998 - 2008
Cloutier-Villeneuve, Luc - In: International labour review 151 (2012) 1/2, pp. 61-84
Persistent link: https://www.econbiz.de/10009566954
Cover Image
Workplace change and institutional experimentation : a case study of service-sector work in Europe
Pulignano, Valeria; Thompson, Paul; Doerflinger, Nadja - In: Transfer : the European review of labour and research ; … 26 (2020) 2, pp. 175-187
Persistent link: https://www.econbiz.de/10012263525
Cover Image
Causes and preconditions for organisational commitment in knowledge work : a comparison of two expert organisations
Saari, Tiina; Pyöriä, Pasi - In: International journal of work innovation : IJWI 1 (2015) 3, pp. 271-286
Persistent link: https://www.econbiz.de/10011546199
Cover Image
Institutions as constraints and resources : explaining cross‐national divergence in performance management
Doellgast, Virginia; Marsden, David - In: Human resource management journal 29 (2019) 2, pp. 199-216
Persistent link: https://www.econbiz.de/10012025072
Cover Image
Collaboration, co-operation or collusion? : contrasting employee responses to managerial control in three call centres
Nyberg, Daniel; Sewell, Graham - In: BJIR : an international journal of employment relations 52 (2014) 2, pp. 308-332
Persistent link: https://www.econbiz.de/10010393904
Cover Image
Do cultural differences explain differences in attitudes towards unions? : culture and attitudes towards unions among call centre workers in Britain and India
Sarkar, Santanu; Charlwood, Andy - In: Industrial relations journal 45 (2014) 1, pp. 56-76
Persistent link: https://www.econbiz.de/10010336571
Cover Image
The labour process and union commitment within a banking services call centre
Rose, Ed - In: The journal of industrial relations : the journal of … 44 (2002) 1, pp. 49-61
Persistent link: https://www.econbiz.de/10001681557
Cover Image
Call centre growth and location : corporate strategy and the spatial division of labour
Bristow, Gillian; Munday, Max; Gripaios, Peter - In: Environment & planning 32 (2000) 3, pp. 519-538
Persistent link: https://www.econbiz.de/10001456095