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~isPartOf:"The international journal of human resource management"
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The international journal of human resource management
Verwaltung & Management : VM ; Zeitschrift für moderne Verwaltung
77
SpringerLink / Bücher
41
OECD Digital Government Studies
29
Electronic government : EG; an international journal
28
Public management review
27
International journal of business information systems : IJBIS
24
Springer eBook Collection
21
OECD digital government studies
20
Public performance & management review
19
Information systems management
18
Manufacturing & service operations management : M & SOM
18
New technology, work and employment
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E-government und die Erneuerung des öffentlichen Sektors
17
Management science : journal of the Institute for Operations Research and the Management Sciences
17
Technological forecasting & social change : an international journal
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Telecommunications policy : the international journal of digital economy, data sciences and new media
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Administrative Sciences : open access journal
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OECD Public Governance Reviews
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OECD e-Government Studies
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OECD e-government studies
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HMD : Praxis der Wirtschaftsinformatik
14
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
14
Sozialforschungsstelle Dortmund - Publikationen
14
The journal of strategic information systems : incorporating International Information Systems
13
Accelerating global supply chains with IT-innovation : ITAIDE tools and methods
12
International journal of electronic business
12
Journal of organizational computing and electronic commerce
12
European journal of operational research : EJOR
11
ICTs, citizens and governance : after the hype!
11
Journal of global information management : an official publication of the Information Resources Management Association
11
Labour & industry : a journal of the social and economic relations of work ; the journal of the Association of Industrial Relations Academics of Australia & New Zealand (AIRAANZ)
11
World Bank E-Library Archive
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Business process management journal
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International journal of technology, policy and management : IJTPM
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Kom / Kommission der Europäischen Gemeinschaften
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Production and operations management : an international journal of the Production and Operations Management Society
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Speyerer Forschungsberichte
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Work, employment & society : a journal of the British Sociological Association
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Borders in service : enactments of nationhood in transnational call centres
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The role of transformational leadership in the mental health and job performance of employees with disabilities
Kensbock, Julia M.
;
Boehm, Stephan A.
- In:
The international journal of human resource management
27
(
2016
)
13/14
,
pp. 1580-1609
Persistent link: https://www.econbiz.de/10011635555
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2
Too smart for their own good? : a study of perceived cognitive overqualification in the workforce
Fine, Saul
;
Nevo, Baruch
- In:
The international journal of human resource management
19
(
2008
)
2
,
pp. 346-355
Persistent link: https://www.econbiz.de/10003752673
Saved in:
3
The joint effect of leader-member exchange and emotional intelligence on burnout and work performance in call centers in China
Huang, Xu
;
Chan, Simon C. H.
;
Lam, Wing
;
Nan, Xinsheng
- In:
The international journal of human resource management
21
(
2010
)
7/9
,
pp. 1124-1144
Persistent link: https://www.econbiz.de/10008649910
Saved in:
4
Cornered by conning : agents' experiences of closure of a call centre in India
D'Cruz, Premilla
;
Noronha, Ernesto
- In:
The international journal of human resource management
23
(
2012
)
5
,
pp. 1019-1039
Persistent link: https://www.econbiz.de/10009510242
Saved in:
5
Human resource management in the Spanish call centre sector : the bird cage model of call centre work
Martí-Audí, Neus
;
Aparicio-Valverde, Mireia
;
Heraty, …
- In:
The international journal of human resource management
24
(
2013
)
2
,
pp. 308-329
Persistent link: https://www.econbiz.de/10009687762
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6
Feeling unsure : quit or stay? ; uncovering heterogeneity in employees' intention to leave in Indian call centers
Das, Diya
;
Nandialath, Anup
;
Mohan, Ramesh
- In:
The international journal of human resource management
24
(
2013
)
1
,
pp. 15-34
Persistent link: https://www.econbiz.de/10009687802
Saved in:
7
The experience of work in India's domestic call centre industry
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
The international journal of human resource management
24
(
2013
)
2
,
pp. 436-452
Persistent link: https://www.econbiz.de/10009688495
Saved in:
8
An investigation into the validity of two measures of work engagement
Viljevac, Adriana
;
Cooper-Thomas, Helena D.
;
Saks, Alan M.
- In:
The international journal of human resource management
23
(
2012
)
17
,
pp. 3692-3709
Persistent link: https://www.econbiz.de/10009618734
Saved in:
9
Reducing employee turnover through customer contact center job quality
Aa, Z. van der
;
Bloemer, Johanna M.
;
Henseler, J.
- In:
The international journal of human resource management
23
(
2012
)
18
,
pp. 3925-3941
Persistent link: https://www.econbiz.de/10009619912
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10
It's not all about language ability : motivational cultural intelligence matters in call center performance
Presbitero, Alfred
- In:
The international journal of human resource management
28
(
2017
)
11
,
pp. 1547-1562
Persistent link: https://www.econbiz.de/10011753729
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