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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of travel and tourism marketing"
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Beziehungsmarketing
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International journal of contemporary hospitality management
Journal of travel and tourism marketing
Journal of financial services marketing : JFSM
Journal of business research : JBR
624
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
395
SpringerLink / Bücher
336
International journal of hospitality management
280
The journal of services marketing
225
The journal of business & industrial marketing
192
The service industries journal
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Journal of the Academy of Marketing Science
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Journal of strategic marketing
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International journal of electronic customer relationship management : IJECRM
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Journal of marketing
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Journal of hospitality marketing & management
114
The journal of product & brand management
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Asia Pacific journal of marketing and logistics
108
Tourism management : research, policies, practice
108
Journal of service management
106
Journal of retailing
103
The journal of brand management : an international journal
101
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
Cogent business & management
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Psychology & marketing
98
Marketing intelligence & planning
97
European journal of marketing : EJM
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Services marketing quarterly
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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The international journal of bank marketing : IJBM
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Journal of marketing management : MM
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Service business
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Springer eBook Collection / Business and Economics
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Business horizons
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International journal of retail & distribution management
68
European journal of operational research : EJOR
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ECONIS (ZBW)
305
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1
Implementing Customer Relationship Management (CRM) in hotel industry from organizational culture perspective : case of a chain hotel in the UK
Rahimi, Roya
;
Gunlu, Ebru
- In:
International journal of contemporary hospitality management
28
(
2016
)
1
,
pp. 89-112
Persistent link: https://www.econbiz.de/10011435696
Saved in:
2
How customer experience affects the customer-based brand equity for tourism destinations
Yang, Yan
;
Liu, Xiaoming
;
Li, Jun
- In:
Journal of travel and tourism marketing
32
(
2015
),
pp. 97-113
Persistent link: https://www.econbiz.de/10011416156
Saved in:
3
Critical in-flight and ground-service factors influencing brand prestige and relationships between brand prestige, well-being perceptions, and brand loyalty : first-class passenger...
Ahn, Young-joo
;
Kim, Insin
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
32
(
2015
),
pp. 114-138
Persistent link: https://www.econbiz.de/10011416160
Saved in:
4
Effects of commitment on intentional loyalty at the person-to-person and person-to-firm levels
Srandberg, Christer
;
Wahlberg, Olof
;
Öhman, Peter
- In:
Journal of financial services marketing : JFSM
20
(
2015
)
3
,
pp. 191-207
Persistent link: https://www.econbiz.de/10011480279
Saved in:
5
Continuous mobile banking usage and relationship commitment : a multi-country assessment
Shaikh, Aijaz A.
;
Karjaluoto, Heikki
;
Chinje, Nathalie …
- In:
Journal of financial services marketing : JFSM
20
(
2015
)
3
,
pp. 208-219
Persistent link: https://www.econbiz.de/10011480290
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6
Mobile nudging : youth engagement with banking apps
Wijland, Roel
;
Hansen, Paul Colin
;
Gardezi, Fatima
- In:
Journal of financial services marketing : JFSM
21
(
2016
)
1
,
pp. 51-63
Persistent link: https://www.econbiz.de/10011480853
Saved in:
7
Linking travel motivation and loyalty in sporting events : the mediating roles of event involvement and experience, and the moderating role of spectator type
Wong, IpKin Anthony
;
Tang, Sio Lai Wendy
- In:
Journal of travel and tourism marketing
33
(
2016
)
1/3
,
pp. 63-84
Persistent link: https://www.econbiz.de/10011484653
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8
First-class in-flight services and advertising effectiveness : antecedents of customer-centric innovativeness and brand loyalty in the United States (US) airline industry
Kim, Seontaik
;
Kim, Insin
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
33
(
2016
)
1/3
,
pp. 118-140
Persistent link: https://www.econbiz.de/10011484678
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9
Designing customer-oriented non-monetary promotions in the tourism industry
Kim, Ji-Hern
;
Min, Dongwon
- In:
Journal of travel and tourism marketing
33
(
2016
)
1/3
,
pp. 184-196
Persistent link: https://www.econbiz.de/10011484727
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10
Effects of tour guide interpretation and tourist satisfaction on destination loyalty in Taiwan's Kinmen battlefield tourism : perceived playfulness and perceived flow as moderators
Kuo, Nien-Te
;
Chang, Kuo-Chien
;
Cheng, Yi-Sung
;
Lin, …
- In:
Journal of travel and tourism marketing
33
(
2016
),
pp. 103-122
Persistent link: https://www.econbiz.de/10011485033
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