Organizational communication : a competency-based approach -- Communication : the key to organizational excellence -- Communication as constitutive of shared realities -- Perspectives for organizational communication -- Communication implications of major organizational theories --...

Preface -- Groundwork : understanding and diagnosing change -- Managing change : stories and paradoxes -- Images of change management -- Why change? : contemporary drivers and pressures -- What to change? : a diagnostic approach -- Implementation : the substance and process of change -- What...