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Engaging consumers on new integrated multichannel retail settings : challenges for retailers
Pantano, Eleonora; Viassone, Milena - In: Journal of retailing and consumer services 25 (2015), pp. 106-114
Persistent link: https://www.econbiz.de/10011313592
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Exploiting consumer-employee-retailer interactions in technology-enriched retail environments through a relational lens
Pantano, Eleonora; Migliarese, Piero - In: Journal of retailing and consumer services 21 (2014) 6, pp. 958-965
Persistent link: https://www.econbiz.de/10010437711
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A strategic framework for technological innovations in support of the customer experience : a focus on luxury retailers
Pantano, Eleonora; Pedeliento, Giuseppe; … - In: Journal of retailing and consumer services 66 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013209716
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Obsolescence risk in advanced technologies for retailing : a management perspective
Pantano, Eleonora; Iazzolino, Gianpaolo; Migliano, Giuseppe - In: Journal of retailing and consumer services 20 (2013) 2, pp. 225-233
Persistent link: https://www.econbiz.de/10009734250
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Enhancing the online decision-making process by using augmented reality : a two country comparison of youth markets
Pantano, Eleonora; Rese, Alexandra; Baier, Daniel - In: Journal of retailing and consumer services 38 (2017), pp. 81-95
Persistent link: https://www.econbiz.de/10011743166
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Forecasting artificial intelligence on online customer assistance : evidence from chatbot patents analysis
Pantano, Eleonora; Pizzi, Gabriele - In: Journal of retailing and consumer services 55 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012268978