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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
SpringerLink / Bücher
127
The service industries journal
75
The journal of services marketing
69
Journal of business research : JBR
62
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59
Schriften zum Produktionsmanagement
57
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46
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41
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FFB-Diskussionspapiere / Forschungsinstitut Freie Berufe, Universität Lüneburg
33
Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of production economics
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22
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Schriften des Forschungsinstituts Freie Berufe
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International journal of hospitality management
20
Working paper / National Bureau of Economic Research, Inc.
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European review of service economics and management
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Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
19
International journal of services and operations management
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Schriftenreihe innovatives Dienstleistungsmanagement
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Service business
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European journal of operational research : EJOR
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TQM practices and knowledge management : a multi-group analysis of constructs and structural invariance between the manufacturing and service sectors
Ooi, Keng-Boon
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1131-1145
Persistent link: https://www.econbiz.de/10011525723
Saved in:
2
Impacts of investment attitude in service innovation
Ping-kuo, Chen
- In:
Total quality management & business excellence : an …
26
(
2015
)
7/8
,
pp. 875-887
Persistent link: https://www.econbiz.de/10011388432
Saved in:
3
The expert experience in adopting the E-S-QUAL scale
Yaya, Luc Homore Petnji
;
Marimon, Frederic
;
Casadesús, …
- In:
Total quality management & business excellence : an …
28
(
2017
)
11
,
pp. 1307-1321
Persistent link: https://www.econbiz.de/10011781610
Saved in:
4
A multilevel analysis of customer engagement, its antecedents, and the effects on service innovation
Chen, Ja-Shen
;
Weng, Hua-Hung Robin
;
Huang, Chio-Lun
- In:
Total quality management & business excellence : an …
29
(
2018
)
4
,
pp. 410-428
Persistent link: https://www.econbiz.de/10011854070
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