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~subject:"Consumer behaviour"
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Consumer behaviour
Dienstleistung
5,334
Services
4,322
Arbeitsgestaltung
2,328
Job design
1,934
Dienstleistungssektor
1,497
Deutschland
1,443
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1,372
services
1,352
Germany
1,286
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1,188
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1,064
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980
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921
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904
Professional services
829
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788
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713
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670
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660
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659
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538
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517
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511
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487
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473
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471
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422
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421
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417
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389
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384
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380
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Liljander, Veronica
6
Strandvik, Tore
5
Hogreve, Jens
4
Ostrom, Amy L.
4
Allon, Gad
3
Bassamboo, Achal
3
Böhm, Paul
3
Dąbrowska, Anna
3
Gustafsson, Anders
3
Hanglberger, Dominik
3
Huang, Tingliang
3
Johnson, Lester W.
3
Leonardi, Marco
3
Merz, Joachim
3
Rucha, Rafael
3
Stolze, Henning
3
Utkarsh
3
Aggarwal, Himanshu
2
Alexander, Matthew
2
Arici, Hasan Evrim
2
Bar, Revital
2
Benkenstein, Martin
2
Benoit, Sabine
2
Black, Gregory S.
2
Chase, Richard B.
2
Choi, Laee
2
Eisewicht, Paul
2
Field, Joy M.
2
Fließ, Sabine
2
Fotheringham, Darima
2
Franke, Marie-Kristin
2
Gabbott, Mark
2
Gallan, Andrew S.
2
Ghameshlou, Zohreh
2
Goor-Balk, Annemieke van
2
Greer, Dominique A.
2
Grewal, Dhruv
2
Gupta, Gaurav
2
Gusenbauer, Birgit
2
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Svenska Handelshögskolan <Helsinki>
2
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
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1
Europäische Kommission / Generaldirektion Binnenmarkt, Industrie, Unternehmertum und KMU
1
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1
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1
Faculteit der Economische Wetenschappen en Bedrijfskunde, Vrije Universiteit
1
Friedrich-Schiller-Universität Jena
1
Fördergesellschaft Marketing (FGM) e.V.
1
Institut für Handelsmanagement <Münster (Westf)>
1
Institut für Zukunftsstudien und Technologiebewertung
1
Springer Fachmedien Wiesbaden
1
TNS, Taylor Nelson Sofres Plc / Political and Social
1
Universität Rostock / Wirtschafts- und Sozialwissenschaftliche Fakultät
1
VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics
1
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The journal of services marketing
19
Services marketing quarterly
14
Journal of retailing and consumer services
13
Journal of service research : JSR
11
The service industries journal
9
Journal of service research
8
SpringerLink / Bücher
8
International journal of hospitality management
7
Journal of business research : JBR
7
Journal of service management
6
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
4
International journal of business information systems : IJBIS
4
Journal of service theory and practice
4
The journal of brand management : an international journal
4
Basler Schriften zum Marketing
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of market research
3
Berichte aus Energie- und Umweltforschung
2
Dienstleistungsmarketing : Konzeptionen und Anwendungen
2
Dynamik mit Verantwortung
2
Ekonomi och samhälle : Skrifter uitgivna av Svenska Handelshögskolan
2
European research studies
2
Fokus Dienstleistungsmarketing
2
Forschungsergebnisse der WU Wirtschaftsuniversität Wien
2
Gabler Edition Wissenschaft
2
Gabler Research
2
Health marketing quarterly
2
Innovatives Dienstleistungsmarketing in Theorie und Praxis
2
International journal of business excellence
2
International journal of consumer studies
2
International journal of innovation management
2
International journal of internet marketing and advertising : IJIMA
2
International journal of retail and distribution management
2
International journal of revenue management : IJRM
2
International journal of services, economics and management
2
Journal of business economics : JBE
2
Journal of customer behaviour
2
Journal of marketing
2
Journal of marketing communications
2
Journal of marketing management : MM
2
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Source
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ECONIS (ZBW)
373
RePEc
2
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1
When purchasing professional
services
supports innovation
D'Antone, Simona
;
Santos, Juliana Bonomi
- In:
Industrial marketing management : the international …
58
(
2016
),
pp. 172-186
Persistent link: https://www.econbiz.de/10011549379
Saved in:
2
The complex role of complexity : how service providers can mitigate negative effects of perceived service complexity when selling professional
services
Mikolon, Sven
;
Kolberg, Anika
;
Haumann, Till
;
Wieseke, Jan
- In:
Journal of service research : JSR
18
(
2015
)
4
,
pp. 513-528
Persistent link: https://www.econbiz.de/10011392292
Saved in:
3
Defective co-creation : developing a typology of consumer dysfunction in professional
services
Greer, Dominique A.
- In:
European journal of marketing : EJM
49
(
2015
)
1/2
,
pp. 238-261
Persistent link: https://www.econbiz.de/10010519468
Saved in:
4
Motivating customers to adhere to expert advice in professional
services
: a medical service context
Seiders, Kathleen
;
Flynn, Andrea Godfrey
;
Berry, Leonard L.
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 39-58
Persistent link: https://www.econbiz.de/10010483440
Saved in:
5
Die Beurteilung von Dienstleistungen : Grundlage für ein erfolgreiches Marketing am Beispiel Freier Berufe
Göbl, Martin
-
2003
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001754354
Saved in:
6
A view from the street : an exploratory study of consumer attitudes toward offshoring of professional
services
in the United States
Koku, Paul Sergius
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 150-159
Persistent link: https://www.econbiz.de/10011343381
Saved in:
7
Consumers' decision-making self-efficacy for service purchases : construct conceptualization and scale
Hale, Dena
;
Thakur, Ramendra
;
Riggs, John
;
Altobello, …
- In:
The journal of services marketing
36
(
2022
)
5
,
pp. 637-657
Persistent link: https://www.econbiz.de/10013407580
Saved in:
8
Consumer desire for personalisation of products and
services
: cultural antecedents and consequences for customer evaluations
Torrico, Boris Herbas
;
Frank, Björn
- In:
Total quality management & business excellence
30
(
2019
)
4
,
pp. 355-369
Persistent link: https://www.econbiz.de/10012199759
Saved in:
9
Personalisation in marketing : an exploratory study
Dangi, Hamendra Kumar
;
Malik, Anuradha
- In:
International journal of internet marketing and …
11
(
2017
)
2
,
pp. 124-136
Persistent link: https://www.econbiz.de/10011741652
Saved in:
10
Antecedents and consequences of online customer satisfaction : a holistic process perspective
Pham, Thi Song Hanh
;
Ahammad, Mohammad F.
- In:
Technological forecasting & social change : an …
124
(
2017
),
pp. 332-342
Persistent link: https://www.econbiz.de/10011899423
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