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TQM practices in public sector : case of Finnish healthcare organizations
Ajmal, Mian M.; Tuomi, Ville; Helo, Petri T.; Sandhu, … - In: International journal of information systems in the … 8 (2016) 1, pp. 34-45
Persistent link: https://www.econbiz.de/10011434832
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Performance measurement in public organisations : the theory and the practice of the health care sector
Fra̢czkiewicz-Wronka, Aldona (contributor) - 2008
Persistent link: https://www.econbiz.de/10009426122
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To be or not to be digital? : a bibliometric analysis of adoption of eHealth services
Cobelli, Nicola; Blasioli, Emanuele - In: The TQM journal : the international review of … 35 (2023) 9, pp. 299-331
Persistent link: https://www.econbiz.de/10014460349
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Modelling continuous improvement maturity in the public sector : key stages and indicators
Fryer, Karen J.; Ogden, Susan M. - In: Total quality management & business excellence : an … 25 (2014) 9, pp. 1039-1053
Persistent link: https://www.econbiz.de/10010418011
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Public quality - for whom and how? : integrating public core values with quality management
Elg, Mattias; Wihlborg, Elin; Örnerheim, Mattias - In: Total quality management & business excellence : an … 28 (2017) 3/4, pp. 379-389
Persistent link: https://www.econbiz.de/10011723632
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Key success factors for quality management implementation : evidence from the public sector
Pimentel, Luís; Major, Maria - In: Total quality management & business excellence : an … 27 (2016) 9/10, pp. 997-1012
Persistent link: https://www.econbiz.de/10011687810
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The need for implementing lean in the public sector
Neumann, Shelli L.; Mothersell, William M.; Motwani, … - In: International journal of business excellence 8 (2015) 1, pp. 104-121
Persistent link: https://www.econbiz.de/10011508656
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The implementation of e-government and the trust of citizens in public sector performance : the mediating role of service quality
Nawafleh, Sahem - In: International journal of public sector performance … 6 (2020) 1, pp. 17-35
Persistent link: https://www.econbiz.de/10012178521
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Quality management in the public sector accounting department - (un)avoidable quality costs and unlikely financial impacts
Mättö, Toni; Järvenpää, Marko; Rautiainen, Antti; … - In: International journal of accounting and finance 7 (2017) 3, pp. 234-252
Persistent link: https://www.econbiz.de/10011881733
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Investigating the relationship between KM implementation capability and TQM : a Greek public sector case study
Xanthopoulou, Styliani; Tsiotras, George; Kessopoulou, … - In: Total quality management & business excellence 35 (2024) 1/2, pp. 202-225
Persistent link: https://www.econbiz.de/10014513349