We study how AI affects compensation and job design when performance depends on workers' non-contractible effort. In a principal–agent model with limited liability, AI reduces effort costs but disproportionately lowers the cost of achieving satisfactory performance. This raises the incentive...

We establish three facts about work from home (WFH) in the United States. First, employees WFH more often at younger firms – almost twice as often at firms founded after 2015 than at firms founded before 1990. Second, employees working under younger CEOs have higher levels of WFH. The average...

We study how AI affects compensation and job design when performance depends on workers' non-contractible effort. In a principal-agent model with limited liability, AI reduces effort costs but disproportionately lowers the cost of achieving satisfactory performance. This raises the incentive...

This study investigates how generative artificial intelligence (GenAI) is transforming the architecture of the workplace and reconfiguring managerial agency in contemporary organisations. While prior research has explored task automation and human-machine collaboration, scholarship has...

To understand how telework is perceived among occupational groups with different work tasks within the same company, this qualitative study aimed to explore how managers and employees experience telework in relation to well-being, individual performance, and the work environment. This...

Positive mental health in individuals' lives and happiness at work have been growing concerns for organizations. This web-based cross-sectional study aimed to understand these two factors and their interrelationship in a population of workers. Data were collected with an e-questionnaire from...

At a time when numerous organisations are urging a return to the office while many employees prefer to continue teleworking, it is crucial to ascertain the optimal level of telework intensity. In the present study, we determine this ideal level with respect to self-rated employee attitudes,...

The use of flexible work arrangements (e.g., remote, hybrid) has spread during the pandemic and cumulative studies provide mixed findings on the positive vs. negative consequences of these working methods for employees and organizations. The present study examined the potentially curvilinear...

This paper examines the relationship between flexible working arrangements (FWA) and workers' affective well-being (AWB), using data from the American Time-Use Survey (ATUS) and the Occupational Information Network (O*NET). We analyze differences in workers' emotional experiences during paid...

Auch wenn die Arbeitsnachfrage in jüngster Vergangenheit gesunken ist und die Arbeitslosigkeit zugenommen hat, wodurch ein potenziell größeres Arbeitsangebot besteht, fällt es Unternehmen weiterhin schwer, offene Stellen adäquat zu besetzen. Zusätzlich wird, bedingt durch den...

Drawing from the theoretical foundations of the conservation of resources theory (Hobfoll, 1989, 2002), work-family enrichment theory (Greenhaus & Powell, 2006), and the work-home resources model (ten Brummelhuis & Bakker, 2012), we investigate the interplay of role engagement and work passion...

This study explores preferences for work-from-home (WFH) among U.S. wage and salaried workers in the post-COVID era with a focus on gender and managerial heterogeneity. Using data from the Survey of Working Arrangements and Attitudes collected between April 2023 and January 2024, we analyze how...

Purpose: This study investigates the relationship between flexible working arrangements (FWAs), employee experiences (EEs), and perceived productivity (PP) in the context of New Zealand employees. The study aims to understand how opportunities and challenges within FWAs impact employee...

Telework has gained significant relevance in recent years; however, its effects on work-life balance remain unclear, particularly in the context of the evolving and complex nature of work environments in which telework conditions, such as job autonomy, vary. Employee retention poses a...

We study the shift to fully remote work at a large call center in Turkey, highlighting three findings. First, fully remote work increased the share of women, including married women, rural and smaller-town residents. By accessing groups with traditionally lower labor-force participation the firm...

This paper estimates the causal effect of parental right to work from home (WfH) on children’s educational attainment. Using administrative data from the Netherlands and variations in firm-specific WfH policies, which generate natural experiments, we find that children whose parents gain the...

We study the shift to fully remote work at a large call center in Turkey, highlighting three findings. First, fully remote work increased the share of women, including married women, rural and smaller-town residents. By accessing groups with traditionally lower labor-force participation the firm...

Dingel and Neiman (2020) report that 37% of jobs in the US can be performed at home. Their classification algorithm applies a threshold to 15 survey questions on a 1-5 scale. These thresholds are not justified. As a robustness check, I create more lenient (liberal) and more restrictive...

This study explores how Human Resource Management (HRM) can help organizations to face the challenges of digital transformation, focusing on reducing digital inequalities and improving employee performance. As digital tools become more important in workplaces, many employees still experience...

This paper studies the long-term impact of a permanent shift to fully remote work in the call center division of a major multinational firm. Using detailed administrative data, we document three key findings. First, the shift to remote work enabled the firm to tap into previously underutilized...

Workplace Incivility is an irritable blemish of modern organizations that has attracted considerable scholarly attention owing to its incongruity in the knowledge workforce, and its catastrophic organizational outcomes. The conservation of resources theory, affective events theory, and...