Supervisors occupy central roles in production and performance monitoring. We study how heterogeneity in performance evaluations across supervisors affects employee and supervisor careers and firm outcomes using data on the performance system of a Scandinavian service sector firm. We show that...

Personalbeurteilungen sind ein wichtiges Führungsinstrument in Unternehmen. Da die Personalbeurteilungen von Personen durchgeführt werden, unterliegen die Beurteilungen auch subjektiven Einschätzungen. Bei der Durchführung von Personalbeurteilungen treten Verzerrungen auf, die teils...

Improving public sector workforce quality is challenging in sectors such as education where worker productivity is difficult to assess and manager incentives are muted by political and bureaucratic constraints. In this paper, we study how providing information to principals about teacher...

Employer learning about workers' abilities plays a key role in determining how workers sort into jobs and are compensated. This study explores whether learning is symmetric or asymmetric, i.e., whether potential employers have the same information about worker ability as the incumbent firm. I...