This article examines omnichannel redemption options when issuing digital coupons over social media. It investigates which channels or combinations of them provide optimal performance in terms of service-quality perception, customer satisfaction, and revenue. For that purpose, it compares three...

This paper examines how consumers create social capital in their interactions with other customers and service personnel while shopping in retail stores with both physical and digital locations. We draw on the servicescape literature to explore the role of social capital in determining the...

Purpose: The Supply chain channel serves to strengthen positioning in competing to serve customers. This study examines the business unit in the supply chain channel in producing food products from Cowhide in Indonesia. There are many business units with high demand for rawhides from cattle for...

Purpose - Fundamental changes in economic relations, instability of the market environment in which enterprises operate and increased intensity of competitive influences to obtain better business conditions emphasize the importance of the nature of interaction for all participants of business...

In a matter of decades, digital technologies have transformed the way we communicate with others, conduct business, produce goods and services, as well as the way we live, work, and spend our spare time. These, often rapid, developments hold a lot of promise for the future, in terms of wealth...

In the new reality caused by the coronavirus disease 2019 (COVID-19) pandemic, consumers had to face many challenges, primarily the need to make purchases remotely. Consequently, consumers have been forced to use digital communication channels more often, and many have been forced to use these...

Presence on the web tends to be important for firms. Empirical studies show that firms with a better performance along various dimensions, and firms that are more internationally active, tend to have a website. Furthermore, a website helped firms to survive in times of the COVID-19 pandemic. An...

We study the recent Australian experience with yield curve control (YCC) of government bonds as perhaps the best evidence of how this policy might work in other developed economies. We interpret the evidence with a simple model in which YCC affects prices of both government and other bonds via...

Two-sided platforms rely on their recommendation algorithms to help visitors successfully find a match. However, on platforms such as VolunteerMatch - which has facilitated millions of connections between volunteers and nonprofits - a sizable fraction of website traffic arrives directly to a...

The primary objective of this paper is to develop a theoretical model for predicting purchase behavior in electronic channels. We employ web site use (i.e., technology use behavior), a key indicator of the degree to which a site is “sticky” in that it attracts users often and retains them...

Advertising has a major effect on individual investors’ decisions. Financial instruments tend to be advertised more when market sentiment is high as investors are more willing to buy. Importantly, mechanisms that affect the relationship between market sentiment and advertising activity are...

This paper decomposes consumption risk sharing among provinces in China over the 1980-2007 period. We find that 9.4 percent of the shocks to gross provincial product are smoothed by the interprovincial fiscal transfer system. This system also cushions a relatively large fraction of the...

Bundling is commonly used by online retailers and is receiving increasing attention. We investigate bundling in a dual-channel supply chain whose members use an agency selling contract, where a manufacturer distributes its product with a constant price in the dual-channel and pays a commission...

This paper examines the effects of Direct-Store-Delivery (DSD) on the channel strategy of manufacturers by constructing a game-theoretic model. The equilibrium results show that whether in DSD or traditional arrangement, the optimal distribution channel of manufacturers is a dual channel, which...

This paper examines the effects of Direct-Store-Delivery (DSD) on the channel strategy of manufacturers by constructing a game-theoretic model. The equilibrium results show that whether in DSD or traditional arrangement, the optimal distribution channel of manufacturers is a dual channel, which...

The void fraction distribution is crucial for the two-phase flow characteristics, the available Void fraction Distribution Fast Prediction model (VDFP) can improve the prediction accuracy of the 1D nuclear system analysis codes. In the past, one VDFP called 1D Test-Solver was developed to...

Millions of nanostores around the world face the prospect of digitization, which promises to create significant operational benefits. At the same time, however, digitization may be a risky endeavor. Through the application of a survey and experiments in the field with hundreds of shopkeepers, we...

Microgrids are promising to enhance power distribution systems' efficiency, quality, sustainability, and reliability. However, microgrids operation imposes several challenges to traditional protection schemes, like changes in the power flow direction and an increase in short-circuit currents....

In order to further understand the heat and mass transfer mechanism of falling film evaporation flow in narrow channel, a set of narrow channel falling film evaporation experimental system is established. This paper focuses on heat transfer characteristics, pressure loss and two-phase flow...

Based on particle image velocimetry technique, the 22 cases fully developed flow field, and turbulence statistics in the 5×5 rod bundle were studied in the range of Reynolds number from 310 to 12296. For the full field and instantaneous velocity vector obtained by PIV measurement,...

Advances in Web 2.0 technologies have led to the wide adoption of electronic commerce platforms as an innovative shopping method to replace traditional shopping. However, due to pro-technology bias, scholars focus on technology adoption and slightly attention has been paid to the impact of...

The non-performing assets are affecting the whole of economy. If the banks can lessen the cost of non-performing assets, cost will reduce and the profit and return on equity and assets will increase. It is not possible to eradicate totally the non-performing assets in the banking corporate, but...

Purpose - This study aims to understand if an online dating app is considered an acceptable channel to conduct advertising activities and understand the differences between Generations X, Y and Z for such acceptance. Design/methodology/approach - A total of 411 Tinder users' reactions were...

In this study, joint inventory replenishment planning of an Alibaba distribution system is investigated, which contributes to the circular economy concept. The distribution system includes suppliers, central distribution centers, and front distribution centers. The total replenishment cost of...

This paper analyzes two dimensions of factors of political trust in Russia. The first is the target dimension (sociotropic vs. egocentric) and the second is the time dimension (retrospective vs. perspective). The study uses microdata from the 2016 Life in Transition Survey (LiTS) of the European...

Spatial clustering is a fundamental instrument in modern geo-marketing. The complexity of handling of high-dimensional and geo-referenced data in the context of distribution networks imposes important challenges for marketers to catch the right customer segments with useful pattern similarities....

Communication between seller and buyer is done through multiple channels. There are multiple ways to use technical media and channel selection to create more information, but does this lead to a better performance of a firm? Research on the impact of different marketing channels in the industry...

Spatial impacts of online shopping are discussed frequently in retail geography. Here, online shopping is mostly regarded as a central driver of competition for physical retailing and its locations, such as town centers or malls. Due to its high popularity, cross-channel shopping is sometimes...