The organising committee of this conference invites submissions of high-quality theoretical or empirical research papers on small business financing and its importance for the real economy. Topics: - Availability of credit for small businesses and firms' competitiveness; - Financial deregulation...

Papers presented address topics such as the role of capital flow management measures as a policy instrument and their spillovers, the role of banks in international business cycles, exchange rate policy, and international debt deleveraging.

In recent years, major changes have taken place in the retail banking sector. The customer relationship has once more come to the forefront in terms of priorities. Issues such as customer retention, customer loyalty and communication are more important than ever for building future success. This...

In many countries, innovation in customer relationship management and customer experience has been given a higher priority than previously. There is a consensus within the industry that strong customer intelligence and an effective customer relationship management strategy can help financial...

The Efma Congress is dedicated to multichannel management. The main topics for discussion during the Congress will include: - Identifying the best strategies - Multichannel management. What new approaches are available? How feasible is the fully integrated customer experience and management...

Topics of interest include, but are not limited to: - Circular and return migration - The role of social networks and Diaspora externalities - Remittances, migration and the pattern of trade/FDI - Brain drain - Migration and institutional change - Immigrant integration - Immigration policies

The payments industry is facing challenges from all sides: competition and pricing pressures; new regulations; continuing macroeconomic uncertainty; and changing customer demands. Banks need to be flexible and agile to take advantage of the huge potential gains available from the payments...

The emerging ‘advanced payments’ sector includes the convergence of mobile, Internet and tablet payments. These represent exciting and lucrative new revenue channels. Industry leaders have already started to grasp this opportunity and are focusing on emerging mobile and NFC innovation and...

Recent events have underlined the importance of cash as a refuge, as cash in circulation peaked at the height of the financial crisis. Since then, demand has remained strong and there has been no sign of repatriation of those banknotes. At the same time, the infrastructure of the cash cycle is...

Topics: any area of financial economics and related fields.