5 star service, one star budget : how to create magic moments for your customers that get you noticed, remembered, and referred
Michael Heppell
| Alternative title: | Five star service, one star budget |
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| Year of publication: |
2010 ; 2. ed.
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| Authors: | Heppell, Michael |
| Publisher: |
Harlow [u.a.] : Pearson/Prentice Hall Business |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | IX, 128 S. : Ill. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 978-0-273-73438-3 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004956030